[Hilton] COM_Commercial Trainee

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we&039;re here: to delight our guests, Team Members, and owners alike.

What will I be doing?

As the Commercial Trainee, you will be responsible for performing the following tasks to the highest standards:

File all monthly reports including attendance records, cash reports, expense reports, etc.
Issue communications and information regarding sales.
Assist Sales Managers with quotations and contracts, sending them to guests and following up promptly.
Attend departmental briefings and take meeting minutes.
Ensure that collateral and promotional materials are on hand at all times.
Make department contracts and promotions, track credit agreements and remind the Sales team to follow- up.
Carry out any other reasonable duties and responsibilities as assigned.
Make reservation for rooms and events with the reservation system.
Arrange and remind the Commercial Director on work allocations to team members on duty.
In charge of managing department HOE, consumables and regular maintenance.
Make sure all department files are well kept and checked regularly.
Answer department calls and messages, making sure to pass information to the related people.
Attend Sales meetings organized by the Commercial Director and complete the meeting minutes in 24 hours.
In charge of all purchasing requests, follow- ups and purchasing records.
Update and maintain the guest name list.
Be familiar with hotel product knowledge and related activities.
Inform customers promptly about all changes in hotel information.
The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
Assist the Director of Sales, Director of Events, Revenue Manager and Marcom Manager to prepare records and reports.
Assist and manage the department’s internal activities.
Assist Sales Managers to take guests on hotel tours.
Deal with guests’ and colleagues’ enquiries.
Complete the relevant Hilton University courses promptly and pass the tests.
Deal with Commercial department emails and manage the file system, keeping records.
Participate in discussions on sales and activities.
Answer office telephone calls and make records.
Finish department and hotel reports.
Assist Sales Managers to make and send the group resume and BEO, making sure that the related department receives the information.

What are we looking for?
A Commercial Trainee serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Teamwork: We are team players in everything we do
Very familiar with local market and good at marketing trend analysis.
Good communication and interpersonal skills.
Hospitality: We are passionate about delivering exceptional guest experiences.
Leadership: We are leaders in industry and our communities
Good team player.
Have hotel working experience.
Able to work under pressure and deal with stressful situations during busy periods.
Integrity: We do the right thing all the time
Ownership: We are owners of our actions and decisions.
Excellent command of written and spoken in English and Chinese to meet business needs.
University graduate.
Now: We operate with a sense of urgency and discipline

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full- service hotels and resorts to extended- stay suites and mid- priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Working hours: 8 hours/ day, 2 days off per week
Insurance as a labor law (applied from the starting date)
Relocation, home leave ticket, and repatriation allowances
Health Care Insurance (24/7)
Others benefits
Competitive salary
Accommodation, uniform, transportation, meals
14 Annual Leaves

Cập nhật gần nhất lúc: 2026-04-04 08:30:03