[Hilton] F&B Sales Manager

As Sales Manager, you are responsible for achieving hotel revenue goals through proactive sales and client relationship management, while adhering to Hilton standards.
Core Duties

Cross- sell Hilton properties where appropriate.
Meet or exceed assigned sales targets.
Prepare and follow up on quotations, contracts, and reservations in a timely manner.
Understand client needs through calls, visits, and presentations; conduct site inspections and close sales.
Complete Hilton University courses and stay updated on hotel products and services.
Develop and implement approved sales plans by market segment or industry.
Promote and sell all hotel offerings, including rooms, catering, and banquets.
Maintain accurate client records and share feedback with leadership.

Market Awareness & Competitor Intelligence

Collect and share industry insights and competitor data.
Track competitor promotions, key accounts, and market trends.
Identify and pursue new business opportunities.

Client Relations & Events

Host key clients, team leaders, and VIPs.
Support Banquet Sales and Operations during events.
Organize client experiences, team- building events, and site visits.
Handle guest complaints and ensure satisfaction.

Team & Cross- Department Collaboration

Support, train, and guide junior sales staff.
Maintain regular communication with Operations and other departments.
Attend all necessary meetings and represent the hotel in external events or exhibitions.

Sales Reporting & Systems

Use and update sales systems such as Opera, OnQ R&I, Meeting Broker, etc.
Prepare sales reports and strategic updates for the Director of Sales.
Participate in marketing initiatives and assist in achieving budgeted goals.

A Sales Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Good communication skills.
Junior College degree or University graduate
Understand local customers and have strong market analysis ability.
Able to work under strong pressure.
At least 3 years of relevant experience in international hotel chains.
Have certain customer resources.
Good English and Vietnamese reading and writing skills to meet business needs.

Hilton is a leading global hospitality company. We deliver a comprehensive benefits package including health, financial, travel, family support, and personal development while fostering a workplace culture built on respect, hospitality, and well‑being.

Relocation, home leave ticket
Other benefits
Working hours: 8 hours/day, 1 hour break/day, 2 days off per week
Accommodation, uniform, transportation, 3 meals/day
Competitive salary
Heath Care Insurance (24/7)

Cập nhật gần nhất lúc: 2026-03-18 13:20:02