[Hilton] Sales Coordinator

As the Sales Coordinator, you will be responsible for performing the following tasks to the highest standards:
• Responsible for internal communication such as departmental briefings, liaison with other departments and team member relations.
• Carry out any other reasonable duties and responsibilities as assigned.
• Inform clients of current rates, tour operators on outlet promotions as well as any changes in rates by letters, fax and telephone calls.
• Inform customers promptly about all changes in hotel information.
• Maintain high level of exposure for the hotel in major market areas through telephone calls, fax, contacts and written communication to represent the hotel.
• Engage with other sales members to conduct internet research on market/ industry trends and events.
• Issue communications and information regarding sales.
• Maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, and team members.
• Update and maintain an update mailing list, handling and directing mail activities.
• Prepare and send out quotations or contracts to travel agents and tour operators or related personnel.
• Assist sales team by managing schedules, delivering & receiving important documents, and communicating relevant information.
• Attend daily departmental briefings and discussions.
• Handle the coordination of follow- up actions by Sales & Marketing team members or other departments with relations to Sales.
• Maintain an efficient filing, tracing and correspondence system for the division.
• Assist the Sales Manager and Sales Executive in conducting hotel inspections for all walk- ins, meeting groups and contracted clients.
• Establish an understanding and comply with the hotel Standard Procedure Policy (SOP).
• Ensure that all incoming correspondence is replied within 24 hours and properly put on trace or file.
• Enhance and promote effective response to customer needs.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
• Conduct the site inspections and introduce the hotel to customers.
• Perform related duties and handle special projects as assigned by the Director of Sales.
• Liaise closely with other departments within the hotel to ensure efficient and regular communication of sales activities.
• Complete the relevant Hilton University courses promptly and pass the tests.
• Prepare weekly, monthly, quarterly and annual reports as required.
• Enhance teamwork among colleagues for effective performance, demonstrating honesty, care and non- discrimination in all relationships, establishing effective team member relations.
• Administer and coordinate any sales activities.
• Manage the stationery and ensure the quantity is sufficient for the operation of Commercial department every month.
• Ensure that collaterals and promotional materials are on hand at all times.

• Minimum 1 year of experience in a similar capacity with international chain hotels.
• Have hotel working experience and is a good team player.
• Able to work under pressure and deal with stressful situations during busy periods.
• College or University graduate.
• Excellent command of written and spoken English and Vietnamese to meet business needs.
• Good communication and presentation skills.
• Very familiar with local market and good at marketing trend analysis.

What will it be like to work for Hilton?
Competitive salary
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full- service hotels and resorts to extended- stay suites and mid- priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
• Others benefits
• Relocation, home leave ticket, repatriation allowances
• Working hours: 9 hours/ day, 2 days off per week
• Full service charge from probation
• 12 Annual Leaves
• Accommodation, uniform, transportation, meals
• Insurance as labor law (apply from starting date)
• Heath Care Insurance (24/7)

Cập nhật gần nhất lúc: 2026-07-06 16:10:03