[HN] Công Ty ICTS Simply Effective Tuyển Dụng Nhân Viên Business Analyst Full-time 2026

COMPANY INTRODUCTION

Hà Nội

ICTS is a Vietnam- based software development boutique that focuses on cutting- edge technologies. We specialize in custom softwares for businesses who wish to optimize their productivity, to digitize their workflow or develop their digital products. Our target customers are SMEs, Venture- backed Startups and IT consulting firms worldwide.
Now we are hiring a Business Analyst to take part in our team.

BUSINESS ANALYST

Hà Nội

JOB DESCRIPTION

Actively involved in Pre- sales and Development phases of projects, working closely with Business Development and Delivery Teams.
Collaborate closely with different operation teams to ensure seamless communication with clients.
Assist in project planning, clearly defining the steps and resources needed for the project.
Participate in UAT testing to ensure that it meets customer criteria and requirements.
Coordinate with other project team members under the supervision of the direct team leaders and daily engage with overseas customers.
Contribute to the development of design and business analysis documentation for the project.
Collect, assess, and analyze customer requirements for software projects.

REQUIREMENTS

Familiar with Agile/Scrum methodologies.
Having an IT, Data, or UI/UX design background, or a similar foundation, is a plus.
Ability to understand, write clear and detailed technical documents (SRS, BRD) and review these documents in both English and Vietnamese.
Able to work well under pressure.
Preferably with at least 1 year of experience as a Business Analyst at Software Outsourcing companies.
Attention to details
Basic understanding of database structures and system integration.
Excellent communication and interpersonal skills
Able to self- learn and research, take ownership of assignments, and work well both independently and in teams.
Experience in CRM/ERP, mobile application development
Strong critical thinking skills and problem- solving mindset.
Good at using UI/UX design tools, User flows, DB diagrams, such as Figma, InVision, Sketch, Adobe XD…
Proficiency in English (4 skills)
Solid knowledge of UI/UX principles and best practices

BENEFITS

Attractive compensation, competitive bonuses, regular salary reviews, and performance evaluations every 6 months to establish a personalized development path based on individual needs
Entitled to 15 days of fully paid annual leave per year
Working hours: 8:30 AM to 6:00 PM from Monday to Friday, rarely OVERTIME requested, ensuring Work- Life Balance
The company sponsors 100% of the Voluntary Insurance package (Bảo Việt Care/PTI) after 6 months of employment
Salary: 12- 22M VND gross/ month
Participation in company clubs: Badminton Club, Table Tennis Club, Movie Club, etc
Snack and beverages always available in the office
13 months&039; salary per year, Tet and holiday bonuses: April 30th, September 2nd, New Year, project- based bonuses, and performance- based bonuses
Participation in team- building activities two times a year, internal events, and annual sponsored trips (4 days 3 nights) organized by the company
Working in an English- speaking environment regularly, the company supports the Rocket English 1- 1 language training program
Participation in all social insurance regimes (health insurance, social insurance, unemployment insurance) according to the regulations of the Vietnamese Labor Law after a 2- month probationary period
Hands- on training provided by experienced senior BA lead and Project Managers.
A drama- free environment with enthusiastic support from colleagues. Each team member is respected and fairly evaluated based on their abilities

Work location:
AD Building, 15/82 Dịch Vọng Hậu, Cầu Giấy, Hà Nội.

HOW TO APPLY

Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Submit your application via the APPLY NOW button below.
Deadline: 23:59 30/4/2026

APPLY NOW

Cập nhật gần nhất lúc: 2026-04-05 12:50:03