(HN) IT Helpdesk

Manage and maintain email services (Google Workspace).
Install and prepare PCs/Laptops (hardware, software, connectivity) for new employees and handle asset recovery during offboarding; Monitor and administer office network systems, including Wi- Fi, routers (Mikrotik), and firewalls.
Provide proactive solutions to resolve technical issues and ensure smooth IT operations.
Assist in information security tasks, including basic security monitoring and supporting risk assessments for clients.
Plan and coordinate the procurement of IT office equipment and supplies.
Handle troubleshooting for office devices (printers, surveillance cameras, timekeepers, etc.).
Manage, maintain, and provide warranty services for computers and office equipment (printers, time attendance devices, etc.).
Collaborate with the IT/DevOps/Security team to implement security policies, ensure compliance, and support audits when required.

2nd language ability: Good at English
Professional major: Information & Technology, computer scientist...
Education: Bachelor degree or above
Related experiences:

2+ years of experience in a similar position
Proactive, diligent, and highly committed to assigned responsibilities.
Flexible problem- solving skills with strong organizational and creative abilities.
Careful, detail- oriented, and responsible in task execution.

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm

Cập nhật gần nhất lúc: 2026-03-19 07:10:02