Housekeeping Administrative Assistant | Trợ lý hành chính bộ phận Buồng Phòng
Mô tả công việc
JOB SPECIFIC TASKS
• Issues, receives, records and controls all housekeeping pagers.
• Keep good communication with other departments.
• Adhere to hotel cleaning and maintenance programs
• Access and use housekeeping computer programs
• Record status of daily attendance for all housekeeping associates.
• Prepare monthly reports as required. Render assistance to respective
• Work closely with the Receptions to ensure correct room status at all times.
• Assume other duties assigned by Executive Housekeeper.
• Housekeeping sections, Linen/Uniform, Floors, Public Areas, Laundry in preparing their monthly reports and inventories.
• Deliver high quality service to guests
• Handle, record and follow up on loan items and extra supplies to guests. Conduct monthly inventories of on- loan items, pagers.
• Assist with maintaining up- to date staff records
• Ensure all reporting and servicing deadlines are met on a timely basis
• Take appropriate action to resolve guest complaints
• Review and update the monthly Housekeeping Manning Guide.
• Seek opportunities to continually improve guest service, by reporting guest comments
• Ensure guest needs and reasonable requests are met
• Assist with the preparation of staff duty rosters
• Ensure a high level of cleaning is maintained in your work area
• Carry out other tasks as directed by your supervisors
• Adhere to the hotel’s security and emergency policies and procedures
• Ensure that all requests from “Personal Guest Service” is handled promptly and properly logged.
• Promote the hotel products and services
• Know how to use computer and support the office work if possible.
• Co- ordinate work progress of Pest Control Personal, Machine & equipment repairs and Grounds and Garden from external company.
Yêu cầu công việc
Basic English & Good communication
Can start as soon as possible.
Experience at the admin position is advantage
Quyền lợi
Baby born gift| Birthday gift| Marriage allowance| Bereavement allowance
Cross training & Cross exposure & Task force opportunities
05 working days | 02 day- off per week
Associate special discount for hotel rooms and F&B services at International Marriott properties.
Annual health check
TakeCare culture
Local and International training course
Attractive remuneration package & 13th month salary
Duty meal & Uniform provided by hotel.
Career path in the most respected and prestigious hotel companies in the world
02 months of probation with Full salary| Service charge| Social Insurance
Cập nhật gần nhất lúc: 2026-02-23 17:40:03

KHÁCH SẠN JW MARRIOTT HÀ NỘI
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