Housekeeping Coordinator

• Adhere to hotel cleaning and maintenance programs
• Work closely with the Reception to ensure correct room status at all times.
• Issues, receives, records and controls all Housekeeping pagers.
• Take appropriate action to resolve guest complaints
• Assist with maintaining up- to date staff records
• Ensure a high level of cleaning is maintained in your work area
• Deliver high quality service to guests
• Housekeeping sections, Linen/Uniform, Floors, Public Areas, Laundry in preparing their monthly reports and inventories.
• Handle, record and follow up on loan items and extra supplies to guests. Conduct monthly inventories of on- loan items, pagers.
• Ensure that all requests from “Personal Guest Service” is handled promptly and properly logged.
• Ensure guest needs and reasonable requests are met
• Know how to use computer and support the office work if possible.
• Ensure all reporting and servicing deadlines are met on a timely basis
• Co- ordinate work progress of Pest Control Personal, Machine & equipment repairs and Grounds and Garden from external company.
• Seek opportunities to continually improve guest service, by reporting guest comments
• Promote the hotel products and services
• Adhere to the hotel’s security and emergency policies and procedures
• Review and update the monthly Housekeeping Manning Guide.
• Assist with the preparation of staff duty rosters
• Record status of daily attendance for all Housekeeping associates.
• Keep good communication with other departments.
• Prepare monthly reports as required. Render assistance to respective
• Assume other duties assigned by Executive Housekeeper.
• Access and use Housekeeping computer programs
• Carry out other tasks as directed by your supervisors

• Good knowledge of Housekeeping office daily operation, Housekeeping fidelio system and computer basic knowledge.
• Graduate from college and computer basic skill.

BENEFITS

05 working days | 02 days off per week
National and international training courses
Competitive salary | 13th salary month
Attractive remuneration packages
Uniforms and nutritious meals in shifts are provided by the Hotel | Free parking for motorbikes and cars
Discounted rates apply when using services at properties
Opportunity to grow career at the most luxurious 5- star hotel group in the world.
Participating in ultimate phenomenal activities for employees
Periodic health check | Accident insurance 24/7

Cập nhật gần nhất lúc: 2026-04-10 07:25:02