Human Resources (Recruitment) Trainee/ Thực tập sinh bộ phận Nhân sự (Tuyển dụng)

JOB SUMMARY
The Recruitment Trainee supports the Human Resources Department in day to day hiring activities to ensure efficient, timely, and compliant staffing across hotel operations. The role offers hands on learning in candidate sourcing, CV screening, interview coordination, pre employment documentation, onboarding logistics, HRIS data entry, and HR administration. The Trainee is expected to perform all duties courteously, safely, and professionally, in full alignment with the hotel’s brand standards, culture, and service expectations.
CORE WORK ACTIVITIES
Recruitment Process Support

Conduct initial CV screening for hourly and non management roles; shortlist and route qualified profiles to Recruiters/Hiring Managers.
Post approved job vacancies on internal and external platforms (career site, job boards, schools/universities, social channels) following brand style and policy.
Maintain accurate applicant flow and candidate pipelines to support timely staffing across departments (Front Office, Housekeeping, F&B, Culinary, Engineering, Spa, etc.).

Interview Coordination

Prepare interview rooms, schedules, and interview packs (forms, tests, score sheets); ensure logistics run smoothly.
Contact candidates to schedule interviews, confirm details (date/time/location or virtual), and provide preparation instructions.
Record interview outcomes, collect evaluation forms, and update candidate status in trackers/HR systems promptly.

Pre Employment & Onboarding Assistance

Support reference checks or pre employment verifications under supervision.
Guide candidates on required documents (IDs, certificates, bank/tax/insurance documents) and collect files per hotel checklist.
Prepare new hire files, issue onboarding packs, and assist with Day 1 orientation logistics (badges, schedule, facilities tour, uniform coordination).

HRIS & Records Management

Create/update candidate and employee records in the HRIS/ATS as instructed, ensuring data accuracy and proper coding.
Maintain secure and organized filing (electronic and paper) for recruitment and onboarding documents in line with audit standards.
Prepare routine recruitment reports (e.g., weekly pipeline, open requisitions, time to fill snapshots) for HR leadership.

Communication, Service & Brand Culture

Uphold hotel service culture in all interactions; protect guest and associate privacy.
Assist with career fairs, school outreach, and employer branding activities where needed.
Communicate with candidates and associates using clear, polite, and professional language (email, phone, in person).

Compliance & Policies

Follow HR policies, confidentiality, and data protection requirements; handle sensitive information with discretion.
Adhere to grooming and appearance standards; maintain a tidy, welcoming HR reception/interview area.
Support compliance checks for hiring documentation per local requirements and company procedures.

Reporting & Continuous Improvement

Maintain recruitment templates (JDs, interview guides, email scripts) and update versions as directed.
Track basic recruitment metrics (applicant sources, interview throughput, offer acceptance, onboarding completion) as assigned.
Identify minor process gaps (e.g., delays, missing forms) and suggest practical improvements to enhance candidate experience.

Teamwork & Additional Duties

Partner with HR colleagues and operational departments to meet staffing timelines.
Support HR projects (mass hiring days, onboarding events, internal transfer drives).
Perform other reasonable tasks as requested by HR leadership.

CANDIDATE PROFILE
Education

Final year student or recent graduate in Human Resources, Hospitality Management, Business Administration, Psychology, or related fields.

Experience

No prior experience required; internship/part time exposure to HR or hospitality operations is an advantage.

Skills

Organization & time management; ability to prioritize and meet deadlines.
Strong communication (verbal/written) and professional phone/email etiquette.
Attention to detail in documents, logs, and data entry.
Proficiency in MS Office (Word, Excel, Outlook); willingness to learn HRIS/ATS tools.
Customer service mindset and problem solving attitude.

Personal Attributes

Professional appearance aligned with hotel standards; eager to learn and take initiative.
Positive demeanor, team spirit, adaptability/flexibility.
Integrity, confidentiality, and reliability.

WHAT YOU WILL LEARN

Professional communication skills with candidates, universities, and internal stakeholders.
Hands on practice with HRIS/ATS and compliant HR documentation.
Insights into brand standards, service culture, and cross department collaboration in a luxury hotel environment.
End to end exposure to hotel recruitment operations: sourcing- - > screening- - > interviewing- - > onboarding.

Good command of English
We require at least 3 month- internship full time
We do not require experience

Receive professional training
Free duty meals, uniform and parking
Professional working environment
Monthly allowance: 1,000,000 VND
Long term career opportunity

Cập nhật gần nhất lúc: 2026-04-07 22:35:02