Internal Process Auditor

1- SOP Compliance & Internal Control

2- Identify non- compliance or irregularities at both Team Lead and Designer level, and take corrective action immediately.
1- Conduct routine and random spot checks across all design and project workflows to ensure adherence to official SOPs.
3- Develop and maintain a weekly SOP Compliance Report, including:
Overview per team
Recommended measures
Non- compliance cases
Root cause analysis
4- Maintain and archive all reports in personal performance folders for future evaluations and HR documentation.

2- Planning & Progress Control

5- Process Development & Training
6- Collaborate with CEO to review, update, and improve SOPs continuously.
4- Support Team Leads in improving their planning structure and time estimation accuracy.
8- Recommend structural improvements in ClickUp, Miro, or documentation workflows to increase compliance.
2- Track actual vs. planned performance (deliveries, deadlines, billable hours, and SOP milestones).
1- Verify the accuracy of weekly and monthly team plans submitted by Team Leads.
7- Organize internal refresh training sessions when repeated SOP deviations occur.
3- Report deviations to the CEO with clear improvement suggestions or disciplinary actions.

3- Reporting & Follow- Up

2- Maintain a monthly summary per team and employee (for HR’s personnel file and future evaluations)
1- Submit a weekly SOP Compliance Summary to the CEO (with visual status: compliant / at risk/ not compliant).
3- Prepare a quarterly review document summarizing key compliance trends and proposing long- term improvements.

4- CEO & HR Alignment

2- Coordinate with HR to ensure that non- compliance reports are integrated into employeeevaluations and promotions.
1- Report directly to the CEO; act as CEO’s internal representative for operational discipline.
3- Ensure that recurring process or behavioral issues are escalated systematically with corrective action proposals.

Minimum 3–5 years of experience in operations, auditing, or production control.
Integrity, confidentiality, and a high sense of responsibility are essential.
Excellent communication and documentation ability (English + Vietnamese).
Strong analytical and reporting skills (Excel / Google Sheets / ClickUp dashboards).
Detail- oriented, proactive, disciplined, and able to enforce rules respectfully but firmly.
Comfortable auditing creative teams and discussing deviations constructively.

Monday to Friday, 9h00- 18h00
Company have Pantry for daily cafe and drinks; and often organize the teambuilding activities to warm up employee’s relation
Potential candidate has the opportunity to career growth
Competitive salary package for the good experienced candidates

Cập nhật gần nhất lúc: 2025-12-01 17:15:03