International Sales Operation

Shipment & Documentation Coordinator

Coordinate with Supply Chain, Production, and Purchasing to follow up on production timelines and inventory readiness.
Receive and validate PO from international customers and sales team, coordinate processing with relevant departments.
Perform additional tasks assigned by the Manager in alignment with business needs.
Monitor end- to- end shipment processes from PO confirmation to final delivery at destination.
Facilitate customers and Admin team to ensure all shipping documents are accurate, timely, and compliant with customer requirements.
Coordinate with Finance/Accounting regarding credit notes, agreements, outstanding payments.

Customer & Sales Support

Update customer data, product codes, SKUs, and shipment data accurately on the company’s system.
Support the Sales team in preparing reports, forecasts, and operational insights when required.
Receive customer inquiries/ feedback related to products, logistics, documentation, etc and work with internal departments.
Provide timely shipment updates, proactively identify potential issues, and propose solutions to minimize risk.

- Workplace: 08 Phan Dinh Giot, Tan Son Hoa Ward, Ho Chi Minh City
- Working hour: 08:30- 18:00 (Monday- Friday)

Education

Bachelor’s or College degree in Foreign Trade, International Business, Business English, Economics, or Logistics.

Experience

Solid understanding of Incoterms, international documentation, and payment methods.
Experienced handling high- volume FCL shipments is preferred.
1–3 years of experience in Sales Operations, Sales Admin, Import–Export, or Logistics roles within an international working environment.

Skills

Excellent coordination, attention to detail, and organizational skills.
Strong command of MS Office (Excel, PowerPoint, Outlook).
Proficient English communication

Fast learner with a continuous improvement mindset.

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Cập nhật gần nhất lúc: 2026-04-03 00:35:02