IT Business Analyst (BA)

We are looking for a skilled IT Business Analyst (BA) to bridge the gap between business needs and technical solutions. The BA will collaborate with stakeholders, gather requirements, analyze business processes, and help ensure that our technology solutions align with company goals.
Key Responsibilities:
● Provide ongoing support and training for internal teams.
● Develop and maintain documentation including Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and Use Case documents.
● Support UAT (User Acceptance Testing) and work with Quality Control (QC) to validate functionality.
● Work with developers and testers to ensure requirements are properly implemented.
● Work closely with stakeholders (internal teams, clients, and users) to gather, analyze, and document business and functional requirements.
● Translate business needs into detailed technical specifications for the development team.
● Analyze and improve existing business processes to enhance operational efficiency.
● Conduct market research and competitor analysis to inform business strategies.
● Participate in sprint planning, backlog grooming, and product roadmap discussions.
● Assist in defining user stories, workflows, and wireframes for product features.
● Collaborate with UI/UX designers to ensure a seamless user experience.

● Strong analytical and problem- solving skills.
● Proficiency in requirements management tools (JIRA, Confluence, Trello, etc.).
● Familiarity with SQL, APIs, and data analysis to work with technical teams effectively.
● Experience in writing detailed user stories, acceptance criteria, and process flows.
● At least 3 years of experience as an IT Business Analyst in software development projects.
● Excellent verbal and written communication skills in English and Vietnamese.
● Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field.
● Ability to manage multiple tasks in a fast- paced startup environment.
● Strong understanding of Agile methodologies (Scrum, Kanban) and experience working in Agile teams.
Preferred Qualifications:
● Understanding of UI/UX design principles.
● Knowledge of cloud services (AWS, Google Cloud, Firebase).
● Experience working in transportation, mobility, or ride- hailing industries.
● Experience with business intelligence (BI) tools such as Power BI, Tableau.

● A dynamic and creative work environment that supports personal and professional growth.
● Monthly Performance bonus: based on KPIs.
● 15 paid leave days per year.
● Startup environment, young, dynamic, work hard, play hard;
● Opportunities to work on impactful projects that reach millions of users.
● Working time: 5 days/week and flexible according to job positions.
● Work from home 1 day a week (Optional).
● Full benefits as per company policy, including health insurance, social insurance, and other statutory benefits.
● Review annually and adjust salary increase based on work performance.
● Bonus: 13th month salary annually.
● Competitive salary package based on experience and qualifications.

Cập nhật gần nhất lúc: 2025-11-17 01:00:03