IT Business Analyst (Fresher - Middle Level)

Fresher/Junior (1- 2 yoe):

Participate in UAT testing to ensure that it meets customer criteria and requirements.
Actively involved in Pre- sales and Development phases of projects, working closely with Business Development and Delivery Teams.
Collaborate closely with different operation teams to ensure seamless communication with clients.
Collect, assess, and analyze customer requirements for software projects.
Assist in project planning, clearly defining the steps and resources needed for the project.
Contribute to the development of design and business analysis documentation for the project.
Coordinate with other project team members under the supervision of the direct team leaders and daily engage with overseas customers.

Middle (3- 5 yoe):

Support UAT, business readiness, and go- live activities.
Challenge assumptions, resolve conflicts, and manage competing priorities.
Work with product, engineering, QA, and operations to ensure solution clarity.
Lead end- to- end business analysis for small- medium- sized projects.
Participate in pre- sales activities
Mentor junior BAs and improve analysis practices.
Facilitate workshops, discovery sessions, and stakeholder meetings.
Translate business goals into clear requirements, user stories, and acceptance criteria.
Identify risks, dependencies, gaps, and process improvements.

Fresher/Junior (1- 2 yoe):

Excellent communication and interpersonal skills
Basic understanding of database structures and system integration.
Solid knowledge of UI/UX principles and best practices
Familiar with Agile/Scrum methodologies.
Ability to understand, write clear and detailed technical documents (SRS, BRD) and review these documents in both English and Vietnamese.
Having an IT, Data, or UI/UX design background, or a similar foundation, is a plus.
Attention to details
Good at using UI/UX design tools, User flows, DB diagrams, such as Figma, InVision, Sketch, Adobe XD…
Able to self- learn and research, take ownership of assignments, and work well both independently and in teams.
Able to work well under pressure.
Preferably with at least 1 year of experience as a Business Analyst at Software Outsourcing companies.
Strong critical thinking skills and problem- solving mindset.
Experience in CRM/ERP, mobile application development
Proficiency in English (4 skills)

Middle (3- 5 yoe):
Must- have skills:

Strong business judgment and ownership.
Advanced to fluent English as you will work mainly with English speaking clients.
Strong critical thinking and structured problem- solving.
Very good stakeholder management and communication skills.
Ability to work well in ambiguity and drive clarity.
Good foundation knowledges on IT systems such as DB design, API…
3- 5 years in business analysis, systems analysis, or a related role.

Nice- to- have skills:

Have practical knowledge in prompt engineering and other core elements of AI foundation
Familiar with AI tools used for IT BA
Domain expertise in education, ERP, CRM, finance, professional service sectors

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Cập nhật gần nhất lúc: 2026-04-09 18:35:02