Scope of the role:
The IT Business Partner acts as the primary link between local business stakeholders and central technology teams, ensuring business needs are clearly understood, translated into requirements, and met through standard enterprise platforms. The role focuses on stakeholder engagement, requirements management, change enablement, and driving adoption of agreed systems, while ensuring alignment with group standards, governance, and strategic direction. The IT Business Partner operates through recommendation and escalation, not through technical ownership or approval authority.
Key Responsibilities
- Business Partnership and Demand Management:
+ Support prioritisation aligned to business and group roadmaps
+ Gather and structure business requirements
+ Translate needs into inputs for central IT teams
+ Primary technology contact for local business stakeholders
- Technology Adoption and Enablement:
+ Own local adoption of enterprise platforms
+ Act as local product champion
+ Coordinate deployments, testing, and go- live readiness
- Change Management and Communication:
+ Gather feedback for continuous improvement
+ Coordinate training and communications
+ Support change impact assessments
- Operational Oversight and Escalation:
+ Support audits and compliance activities
+ Act as business- facing escalation point
+ Monitor effectiveness of business processes on systems
- Data Management Oversight:
+ Ensure the quality of key master data within supported business domains
+ Connect business data owners with group data governance
+ Identify and escalate data quality and compliance issues
Requirements:
- Bachelor&039;s degree or equivalent administrative experience preferred.
- Ability to translate business needs into structured inputs
- Able to communicate in English
- Experience operating in multi- country or group- wide environments
- Strong stakeholder engagement and relationship management
- Practical experience working with enterprise systems.
- Demonstrated experience working at the intersection of business and technology.
- Clear written and verbal communication
- Requirements gathering, structuring, and prioritization
- Preferred: Change management or process improvement exposure
Benefits:
- Up to 50% tuition fee discount for a maximum of two children for employees with official labor contracts. (Other fees such as meals, transportation, textbooks, uniforms, extracurricular activities, entrance assessments, etc., will be applied in accordance with the School’s regulations.)
- Full statutory insurance coverage, including Social Insurance, Health Insurance, Unemployment Insurance, and Accident Insurance, fully paid by the Company.
- Annual salary review and performance bonus in accordance with the Company’s policy.
- Personal Income Tax covered by the Company (if applicable).
- Competitive salary package, commensurate with qualifications and experience.
- Additional benefits include lunch allowance, uniforms provided, annual company trip, birthday gifts, and bonuses for public holidays and Tet in accordance with the Company’s policies.
Hình thức: Nhân viên chính thức
Ngành nghề: Tư vấn, Giáo dục / Đào tạo, CNTT- Phần mềm
Địa điểm: Hồ Chí Minh
Kinh nghiệm: 3 Năm
Cấp bậc: Nhân viên
