IT HELPDESK

The IT Helpdesk/ Onsite position is responsible for supporting End User for daily activities and IT tasks to deliver excellent IT Service.
Main responsibilities:
Maintain infrastructure onsite
- Monitoring and maintenance of computer systems and networks.
- Troubleshoot system and network, diagnose and resolve hardware or software failures.
- Provides documents related IT support, including documentation and reports related to computers, and networks.
- Install and configure the application, operating system, and computer hardware.
- Maintain Asset management system regularly
Support site
- Support for deploying new applications and digital as: RPA, Power Automate
- Support for other sites belong SGB Group, follow order by line Manager

Qualification:
• Education: University degree. Having IT certificate is preferable: MCSA, CCNA,..
• Work Experience: at least 1 years of experience in the same position or similar job with successful proven records.
• English is a plus
• Other qualifications:
- High sense of responsibility and teamwork.
- Able to work with less supervisory and deliver expected outcome results.
- Having an attitude of “making impossible possible”.
- Negotiation & Influencing skills.
- Possess a high level of passion.
- Well organized & self- disciplined.
Functional skills & job knowledge:
- Good knowledge in PC, TCP/IP network connectivity, printer, IP phone system.
- Responsibilities, actively, good team work, Honest, Enthusiastic time management, presentation skill.
- Good experience with Windows domain.
- Service oriented mindset.

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Xe đưa đón, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm, CLB thể thao

Cập nhật gần nhất lúc: 2026-02-11 23:55:02