IT Helpdesk

Description the main duties of the position:
- Manage and support the company’s IT infrastructure, including networks, servers, and end- user systems.
Roles and responsibilities:

Ensure timely and effective technical support for internal users.
Comply with procedures and support the implementation of internal IT projects.
Manage, monitor, and maintain IT equipment in good working condition.
This role is responsible for monitoring and maintaining network and security systems, administering Windows/Linux servers and Microsoft 365 services, as well as providing technical support for users across hardware, software, and business applications.

Requirement

Bachelor’s degree in Information Technology, Network Administration, or related fields. Preferred certifications: CCNA/CCNP, MCSA/MCSE,Fortinet NSE.
Good communication and internal customer service skills; polite, patient, and open- minded attitude.
Responsible and proactive at work, always ready to provide support when needed.
Minimum 3 years of experience in a similar position

Salary & Benefits:

Annual salary review.
Year- end performance bonus: 1- 2 months’ salary (based on performance evaluation).
Full salary- based social insurance, accident insurance during probation, and Bảo Việt health insurance after signing the labor contract.
Lunch allowance: 50,000 VND/day from Monday to Friday (lunch at the company).
Full salary during 60- day probation period.
Employee engagement policies for NVD staff.
Annual leave: 14 – 17 days/year.
Parking allowance: 300,000 VND/month.
13th- month salary bonus.
Competitive fixed salary.

Work location: 145 Ton That Dam, Sai Gon W, Ho Chi Minh City.
Working hours: 8 AM – 5 PM (Monday to Friday), half- day on Saturdays.

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm, CLB thể thao

Cập nhật gần nhất lúc: 2025-11-20 12:45:02