Key Account Specialist

Job Description

Take care of and maintain long- term relationships with existing customers.
Coordinate with relevant departments (Customer Service, Accounting, Technical, etc.) to ensure a smooth renewal/upgrade process.
Answer customer inquiries related to products, pricing, policies, and promotional programs.
Proactively contact existing customers via phone, email, and chat (Zalo/Facebook/CRM, etc.) to upgrade service packages.
Prepare sales reports and customer status reports as required by management.

Requirements

Ability to work with targets/sales KPIs.
Experience in Online Sales, Telesales, or Customer Service is an advantage.
Strong communication, persuasion, and objection- handling skills.
Proficient in online tools (chat, email, basic CRM

Benefits

Full social insurance contributions based on 100% (or more) of gross salary.
Competitive salary, negotiable based on individual skills and experience.
Full compliance with Vietnam Labor Law, including Social Insurance (SI), Health Insurance (HI), and Unemployment Insurance (UI).
Annual leave and public holidays in accordance with government regulations.
Dynamic, youthful, and creative work environment with opportunities for career growth within the team.
Regular team building activities and company gatherings.

vacation and leaves, career growth, perform bonus financial benefits, insurance

Cập nhật gần nhất lúc: 2026-01-22 15:05:02