[MELIA VINPEARL HUẾ] Trưởng Bộ phận Kinh doanh/Sales Manager

Ensure that all revenue are calculate correctly and correct any operational errors.
Work pro- actively to minimize complaints from guests.
Prepare Banquet Event Order correctly and send to all Department
Ensure that all the events are managed efficiently according to the established business, budget and marketing plan by following Melia Hotels International SOP.
Arrange the entire necessary requirement for the client in accordance with contract, including but not limited to accommodation, transportation, audio requirements, meals etc. ..
To implement a flexible work schedule based on business patterns.
Ensure guests receive efficient, knowledgeable and courteous service, and high quality products and service.
Summarize all revenue each month and send Monthly report to DOS
To follow- up with clients and guests after an event to determine satisfaction; measure these results and establish strategies to improve the quality of the guest experience.
Produce weekly and month report
Monitor and ensure highest levels of guest satisfaction by providing quality client and guest service and products within corporate standards.
Performs any other duties assigned by DOS
To be constantly involved in the operation and to be present during all events.
Establish and maintain a good customer relationship with clients.
To coordinate events and any artistic performances with outlet managers to ensure operational readiness, efficiency in resource utilization, and prompt delivery of services.
Plannning, organize and promote unique events and milestones together with outlet managers.
Ensure an accurate Events Schedule is kept and discussed it with Sales Manager on a weekly basis.

English- Good level, written & spoken
College Degree or above
At least 2 years in the hospitality industry in a similar position in a 5 star, deluxe hotel.

Insurance: In addition to health insurance, social insurance and unemployment insurance according to the Labor Law, employees are entitled to participate in the health insurance package under the Group regime.
Attractive salary and benefits package.
To participate in any Training/ Development schemes as recommended by senior management.
13th month salary and holidays.

Cập nhật gần nhất lúc: 2026-03-10 22:55:03