Member Experience Executive

Summary of Responsibilities
Do you get inspired by seeing people around you succeed, and do you care about providing the right environment, opportunities, and experience for them to do so? As our Member Experience Executive, you will be doing just that, by internalizing what it means to be a “A Better Day at Work”
Being the face of Dreamplex comes with some exciting tasks, such as:
Customer service:
• Conduct regular check- ins with members to understand their needs, gather feedback and solve problems quickly & effectively.
• Act as the first point of contact for members, providing friendly and professional service.
• Ensure all common areas and meeting rooms are presentable and stocked with necessary supplies.
Community engagement:
• Encourage member interaction and collaboration through various initiatives and communication channels.
• Create events, workshops, and seminars to enhance the member experience.
• Organize and promote events, workshops, and networking opportunities to foster community engagement and collaboration.
Operation support:
• Monitor and manage space bookings, ensuring optimal utilization of resources.
• Collaborate with the other departments including sales, marketing, accounting, HR, IT…to maintain the coworking space’s functionality and aesthetic appeal.
• Flexibility to work across all locations, at varying time schedules.
• Managing member&039;s needs and billing via coworking management software.

Attractive salary package. Monthly commission based on department KPIs. 13th- month bonus depends on overall company performance.
100% salary during probation; PIT (10%) withheld with official tax certificate.
Lunch allowance (VND 730,000/month), free parking at base location, Grab for Business, and monthly community events with Dreamplex members.
12 days/year (pro- rata, starting from your first working month), plus 1 Birthday Leave with a VND 500,000 gift. After 3 years, an additional 1 leave day per year, up to a maximum of 16 days.
Provided by the company.
Annual health check- up and private health insurance (PVI).

Cập nhật gần nhất lúc: 2025-11-27 00:35:02