Nhân Viên Điều Phối

Client Order Management:
- Upon receiving client inquiries, check the availability of manpower to assess if the order can be fulfilled within the required time frame.
- If unable to fulfill the client&039;s order on time, communicate directly with the Sales Personnel to resolve issues.
Logistics and Supply Chain Coordination:
- Manage flight and client activities, including planning, scheduling, and tracking shipments.
- Work with third- party suppliers, vendors, and carriers to ensure seamless operations and timely delivery.
- Ensure proper handling, storage, and transportation of goods in line with company standards.
Quality and Delivery Planning:
- Address client complaints promptly and work towards a resolution.
- Develop a Daily Delivery Plan and issue instructions to Operators to carry out tasks according to established timelines and quality standards.
- Establish a Quality Plan or Control Plan to ensure operations meet necessary standards and client expectations.
Communication and Coordination:
- Collaborate with other departments to address any issues that might disrupt scheduled operations.
- Assist the admin department with any inquiries related to OBC operations.
- Maintain effective communication with both internal teams and external stakeholders to ensure smooth execution of tasks.
Documentation and Reporting:
- Ensure all documentation related to operations, shipments, and logistics is accurate and up- to- date.
- Record training as per the Training Procedure, ensuring all records are up- to date and compliant.
- Provide regular updates and reports to management on operational performance and improvements.
- Prepare and maintain operational reports.

- A Bachelor’s Degree
- Strong attention to detail and accuracy.
- Fluency in English is a must.
- 1- 2 years of experience in Logistics, experience in Air freight industry is preference- Willingness to travel for training and exchange programs is required
- Ability to work under pressure.
- Working time: Monday- Friday (night shift: 11:00 PM- 08:00 AM)
- Comfortable working within a fast- paced and deadline- driven environment.
- Strong customer service and interpersonal communication skills and the ability to resolve conflicts in a professional and urgent manner.
- Strong analytical skills and problem- solving mentality.

- Company- provided laptop/ PC
- Working days: Monday to Friday (Weekend off)
- 13th month salary bonus
- Monthly pantry allowance provided for employees
- Full paid leave in compliance with Vietnamese Labor Law
- Full- salary- based insurance contributions in accordance with Vietnamese Labor Law
- Competitive salary up to 16,000,000 VND (negotiable based on qualifications and experience) + bonus (depending on the company&039;s business performance).
- An international working environment with supportive colleagues
- A modern office with full amenities

Cập nhật gần nhất lúc: 2026-02-28 20:50:02