Nhân Viên Hành Lý Kiêm Lái Xe

KEY RESPONSIBILITIES

• Ensure that the guest has verified that all luggage has been accounted for.
• Update and file the left luggage request form / Long Term luggage request form.
• Inspects guest room for order and adequate supplies and informs guests of room amenities
• Update and file errand cards.
• Ensure safe storage and collect ticketing of guest coats and personal items.
• Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.
• Escorts guests to room, placing luggage in room assigned by front desk.
• Transport departing guest’s luggage from the room to the lobby, then into a car or taxi after reconfirming with the guest.
• Tag baggage and return the identification slips to guests.
• Delivers faxes, messages, packages and flowers to guests rooms and other offices.
• Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner.
• Update the Luggage movement register.
• Checks the daily arrival list for VVIP&039;s or guests with special need.
• Assist with answering the telephone and taking messages, transferring calls or dealing with enquiries.
• Assists guests with luggage to the front desk.
• Perform any other works as and when assigned by the management.
• To provide an efficient luggage storage, delivery and collection service.
• Provide items on loan to guest and collect the items back from guest before departure.
• To be present at the Reception desk or in the lobby to be ready to assist guests, colleagues and visitors when requested.

Excellent communication skills
Passion for customer service
Previous experience working in luxury hotels is a plus
Good levels of spoken English.

What we offer

Two days off per week
Full salary during probation period
7 personal accident insurance coverage
Development training programs
Complimentary duty meals and shuttle bus service
Staff house for non- Quy Nhon residents

Cập nhật gần nhất lúc: 2026-07-06 19:40:02