Night Shift - BILLING CLERK SPECIALIST (SETTLEMENT PAYMENT)

If you are looking for a stable workplace with abundant learning and development opportunities, Outsource Solutions is the ideal choice to accompany you on your career journey.
With a customer- centric approach, Outsource Solutions continuously enhances the quality of our services to provide the best possible experience. At the same time, we foster a professional, transparent, and equitable working environment where every employee is valued and given opportunities for growth.
Outsource Solutions is a service company specializing in assisting clients in finding the right partners to build, operate, and manage projects according to their specific requirements at a reasonable cost. We are committed to delivering optimal solutions that help clients save time and resources while ensuring the highest operational efficiency.
What is “debt settlement”?
It’s typically used by consumers who are experiencing financial hardship and can’t keep up with minimum payments. Rather than paying the full balance, the goal is to reach an agreement to pay a reduced lump sum or structured payments.
Debt settlement is the process of negotiating with creditors to reduce the total amount owed.
URGENT JOB- BILLING CLERK SPECIALIST (SETTLEMENT PAYMENT)- NIGHT SHIFT AT THE COMPANY (16MIL + BONUS)
Working hours: 23:30- 08:30, 5 days/ week (working by US business hours).
DEFINITION OF THE BILLING CLERK POSITION:
Please note that this department supports customers in making payments as part of the debt forgiveness/reduction offer agreed upon between the customer and the bank. This is NOT a debt collection or handling department.
The role of the Billing Clerks is to act as a liaison, supporting customers throughout the payment process with information regarding their accounts, figures, documentation, and other related matters.
After the customer signs the contract to join the program, the company will assist in creating an account to ensure savings and payments are made according to the plan established by the company.
JOB RESPONSIBILITIES:

Creditor Payment Coordination: Call creditors to confirm, schedule, and execute settlement payments.
Payment Issue Resolution: Identify and resolve any payment- related issues that may impact the settlement process.
Settlement Disputes: Handle dishonored settlements by negotiating with creditors and disputing unfair cancellations.
Perform additional duties as assigned by management to support departmental and organizational goals.
Creditor Follow- ups: Regularly check with creditors on pending or missed payments to prevent settlement voids.
Settlement Monitoring: Ensure client settlements remain in good standing by proactively following up on payments.
Client Protection: Ensure that clients’ settlement agreements are honored by creditors and take necessary steps to protect their agreements.

REQUIREMENTS:

Preference will be given to candidates with experience working at Banks/Financial Institutions and a solid understanding of payment processes.
Proficiency in meticulous attention and focus on every detail.
Proficient in Microsoft Office.
Ability to calculate quickly and accurately.
Strong problem- solving and communication skills.
No experience required, training will be provided at the start of the job.
Graduated from a College/University or higher, preferably in the following majors: Finance, Banking, Accounting, International Business, Commerce, etc.
Ability to thrive in a high- pressure environment and work effectively both independently and in a team.
Fluency in English, with an IELTS score of 6.5 or higher or equivalent certificates/degrees (mandatory requirement) as the working market is 100% US, work with partners and banks in the US.

WE CAN OFFER:

Work in a foreign- friendly and professional environment.
Access to a pantry with free tea, snacks, coffee, noodles, etc., daily. Microwave, refrigerator, hot and cold water dispenser with a view of the city.
Team building activities and a 13th- month salary based on the company&039;s business performance.
Full participation in social insurance according to government regulations.
Separate resting area during lunch break.
The company provides all the necessary work equipment.
Training on software usage such as CRM, ZOOM as required by the company.
Working environment: young, dynamic, productive & speed- focused with various departments and over 80 employees.
Receive comprehensive training on company processes before starting work- continuous supervision and guidance from management until proficiency is achieved.
High salaries for high performance, Official Salary: 16.000.000 VND + Bonus.
Competitive salary commensurate with capabilities. Fair evaluation and opportunities for career advancement.
Annual regular health check- ups.

JOB DETAILS:

Employment type: Full- time (Night shift) at the company, remote/hybrid working are not accepted.
Industry: Financial services in the US market (No insurance, No lending).
Working hours: 23:30- 08:30, 5 days/ week (working by US business hours).
Interview process:

+ Round 3: Professional Interview with Team Leader
+ Round 2: Cultural Interview & Test English
+ Round 1: Screen CV & Phone Interview
+ Round 4: Offer letter

Location: 60/15 Ly Chinh Thang Street, Xuan Hoa Ward, District 3, HCM City.

Join our dynamic team and be part of an organization dedicated to delivering exceptional service and support to our valued clients across the United States. Apply now and embark on a rewarding career journey with Outsource Solutions!

perform bonus financial benefits, team building events, insurance, vacation and leaves, work station

Cập nhật gần nhất lúc: 2026-04-06 14:45:02