{ NOVOTEL CAM RANH - KHÁNH HÒA) Marketing & Communications Manager

Marketing & Communication
• Submit stories/photos to media regularly. Monitor news coverage and circulate internally
• Maintain current media lists: local and international travel, leisure, lifestyle, entertainment, business and food editors
• Develop business and leisure travel promotions; release to press and/or target audience
• Explore valuable media trades where appropriate
• Maintain good working relationships with local and international media
• Maintain and update hotel’s website
• Establish PR & Communications programs that will benefit and support sales and F&B strategies and initiatives
• Maintain updated hotel press kit to include news releases, Executive Committee biographies & photos
• Maintain photo/electronic library of hotel Executive Committee and all other aspects of hotel
• Contribute to employee newsletter, announcements and other printed materials published by the Talent & Culture department
• Monitor all printed materials to ensure adherence to corporate identity standards
• Execute media placements for hotel through news releases and personal contacts
• Assist Director of Food and Beverage in the development and production of signage, menus, and other F&B collateral materials
• Coordinate all special events and promotions with the aim to maximize publicity
• Assist Director of Sales and Marketing in developing and producing sales support materials for hotel (newsletters, brochures, mailers, promotion materials, in- room information, guides, etc.)
• Evaluate request for hotel donations of services/financial participation from civil, social and charitable organizations; respond to requests, coordinate reservations and preparation of gift certificates; Serve as hotel’s representative on major civic or community programs
• Arrange photography of VIP guests and maintain archives
• Serve as hotel spokesperson, when appointed by General Manager, to make all official statements for hotel to media, especially during crisis situations
Team Management
• Identify and develop team members with potential
• Develop, conduct and maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
• Conduct performance review with the team
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Interview, select and recruit team members
Other Responsibilities
• Be aware of the hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the assigned by the Management

Knowledge and Experience
• Proficient in MS Excel, Word, & PowerPoint
• Bachelor’s Degree
• Minimum 6 years of experience in Marketing Communications/Public Relation or 2 years of experience in a similar capacity
• Excellent reading, writing and oral proficiency in English language
Competencies
• A team player & builder
• Well- presented and professionally groomed at all times
• Excellent leadership, interpersonal and communication skills
• A motivator & self- starter
• Ability to work well in stressful & high- pressure situations
• Detail- oriented and highly reliable in thorough execution and follow- through

3 meals per day: Cung cấp 03 bữa ăn mỗi ngày tại nhà ăn nhân viên.
AccorHotels room rates benefit: Chế độ ưu đãi giá phòng tại các khách sạn thuộc tập đoàn Accor trên toàn thế giới.
13th- month salary & extra bonus: Thưởng lương tháng 13 & Thưởng theo kết quả kinh doanh.
International working environment: Môi trường làm việc quốc tế chuyên nghiệp.
Housing Allowance / Free Accommodation: Phụ cấp nhà ở hoặc cung cấp chỗ ở tại Heartist House.
Training programs from AccorHotels Academy: Các chương trình đào tạo chuyên sâu từ Học viện AccorHotels.
Activities: Các hoạt động gắn kết: Sinh nhật, Tiệc cuối năm, Câu lạc bộ bóng đá, bóng chuyền...
Gasoline Allowance: Phụ cấp xăng xe hàng tháng.
Attractive salary + service charge: Mức lương hấp dẫn + phí phục vụ (Service charge).
Relocation Allowance: Hỗ trợ chi phí nhận việc.

Cập nhật gần nhất lúc: 2026-03-31 14:55:02