[NOVOTEL PHU QUOC RESORT] Chief Security - Quản lý Bảo vệ

Primary Responsibilities
Security Responsibilities
• Directly solve security incidents in the hotel and report to the superior promptly
• Report on incidents of security and order in the hotel area
• Responsible for the assignment of customer service requests and weekly work schedules for employees
• Ensuring the work area is always orderly, the equipment to serve customers must be in good working condition and ready
• Combine all the departments in the fire prevention and evacuation of guests and staff in hotel incidents
• Supervising and checking the guest service work of staff
• Monitor and speed up jobs related to delivering letters and messages, ensuring the service to all guests, parts of the hotel
• Maintain and ensure the system of security equipment always works well
• Control the activities of vehicles in and out of the hotel
• Recruitment and professional training for employees
• Property management and property use under the Security and Hotel Division
• Manage and supervise the activities of the security department according to the process
• Consulting, advising and coordinating to build security systems
• Control important events or issues in the course of work
• Contact nearby or local authorities for coordination when needed
• Coordinate the relevant departments in the operating process
• Coordinate with the fire prevention police to prepare internal training courses in the hotel
• Monitor the entire security activities of the hotel.
• Manage the workflow, adjust as needed, ensure the security for the hotel
Team Management
• Conduct performance review with the team
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the job tasks
• Identify and develop team members with potential
• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication
• Prepare detailed induction programs for new employees
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Interview, select and recruit Security guard/supervisor.
Other Responsibilities
• Maintain complete knowledge of all hotel services/features
• Maintain a high standard of personal appearance and hygiene at all times
• Be fully conversant with hotel fire & life safety/emergency procedures
• Perform other reasonable duties assigned by the Management
• Report for duty on time wearing clean and complete uniform at all times
• Responsible for recruiting and organizing training for personnel within the department, ensuring that staffing needs are met and team capabilities are developed
• Attend all briefings, meetings and trainings as assigned by management

Knowledge and Experience
Profile
• Clean criminal record
• Diploma education or similar educational qualification
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Good working knowledge of MS Excel & Word
• Minimum 2 years of experience in a supervisory position in the hotel or related field
• Good reading, writing and oral proficiency in English language
Competencies
• Strong leadership, interpersonal and training skills
• A team player & builder
• Strong health and agile manner
• A motivator & self- starter
• Good communication and customer contact skills
• Well- presented and professionally groomed at all times
• Results and service oriented with an eye for details
• Ability to multi- task, work well in stressful & high- pressure situations

International working environment: Môi trường làm việc quốc tế chuyên nghiệp.
Training programs from AccorHotels Academy: Các chương trình đào tạo chuyên sâu từ Học viện AccorHotels.
Housing Allowance / Free Accommodation: Phụ cấp nhà ở hoặc cung cấp chỗ ở tại Heartist House.
3 meals per day: Cung cấp 03 bữa ăn mỗi ngày tại nhà ăn nhân viên.
Relocation Allowance: Hỗ trợ chi phí nhận việc.
Gasoline Allowance: Phụ cấp xăng xe hàng tháng.
13th- month salary & extra bonus: Thưởng lương tháng 13 & Thưởng theo kết quả kinh doanh.
Activities: Các hoạt động gắn kết: Sinh nhật, Tiệc cuối năm, Câu lạc bộ bóng đá, bóng chuyền...
AccorHotels room rates benefit: Chế độ ưu đãi giá phòng tại các khách sạn thuộc tập đoàn Accor trên toàn thế giới.
Attractive salary + service charge: Mức lương hấp dẫn + phí phục vụ (Service charge).

Cập nhật gần nhất lúc: 2026-07-11 10:25:02