Operation Assistant Manager

Handle booking and shipping documents related to sea freight operations for both import/export cargo.
Solve customers&039; inquiry timely and their complaints to provide service recovery
Coordinate with internal teams to ensure process compliance
Make payments request to carriers/vendors by company logistics system
Liaise with customers and agents regarding B/L, D/O, bookings, debit note and other related documents
Supervise vendors to ensure cargo handling meets customer requests
Perform other tasks assigned by Manager
Track shipping schedules and ensure smooth operations with carriers/agents

REQUIREMENTS:

Good command of English (spoken & written)
Bachelor’s degree of University graduate preferred with foreign trade, economics, majored in international trading and transportation
Proficient in MS Office, email, internet
Detail- oriented, well- organized, able to work under pressure
Over 3 years experience in ocean import/export operations (forwarder/logistics)
Proactive attitude and willingness to learn/share

PREFERRED QUALIFICATIONS:

Experience in cost reconciliation and month- end closing
Familiarity with ELSA system or similar TMS/ERP tools
Advanced Excel skills
Willing to work overtime

Training: Academic Support (1,000,000 VND/month); Opportunity to attend annual conferences in Korea.
Annual health screening.
Salary : Negotiated based on capability
15 days of annual leave + 1 birthday leave + seniority annual leaves. (max: 22 leaves/year).
We provide laptop + 1 monitor + 1 set of mouse, keyboard.
Bonus: Yearly incentive, Tet bonus, holiday bonus and seniority one- time bonus.
Lunch allowance.
Annual Company trip; team building.
Motorbike parking allowance; Other benefits followed by Vietnam Labor Code

Cập nhật gần nhất lúc: 2025-12-08 14:45:02