Operations Specialist

Maintain precise reports on product performance, customer interactions, and key operational metrics.
Manage partner relations and ensure a smooth application process.
Innovate and optimise processes for enhanced efficiency and customer satisfaction.
Provide operational support and guidance to our partners in executing operations effectively.
Assist in the review and processing of applications, ensuring accurate data management.

Team player who can collaborate with various teams.
Proficient in English, both written and verbal.
Bachelor&039;s degree and at least 2 years of working experience.
Strong attention to detail to ensure accuracy in data handling and reporting.
Proactive attitude with the ability to work independently.
Excellent communication skills for effective teamwork and client interactions.
Tech- savvy with a willingness to learn new software tools.
Ability to multitask and prioritise in a fast- paced environment.
Commitment to providing outstanding customer service.

Full access to Calm- your well- being and overall mental health are of utmost importance to us, so we are keen to ensure you feel supported in this regard.
Full access to LinkedIn Learning- we believe a culture of learning is paramount to success, so you can benefit from more than 100,000 courses on a variety of topics to nurture your growth.
Transparent salary structure and progression, with annual consideration for a pay rise.
Generous parental leave
20 days annual leave- plus VN bank holidays
Hybrid- 1 day per week in our Hanoi office- we trust you, and we&039;re sure you&039;ll do great work from home, and our core working hours are 8 am to 4 pm UK time
An international working environment: Our employees come from around the world, collaborating and communicating in English as our primary language.
6 weeks of remote work throughout the year- feel free to travel, visit friends or family you might have abroad or simply recharge by working from home during this time.

Cập nhật gần nhất lúc: 2026-02-08 12:40:03