Order & Production Coordinator

Job Summary
We are seeking a detail- oriented and reliable Order & Production Coordinator to be based at our Vietnam factory. This role is responsible for supporting all purchase orders (POs) received from our Korea headquarters and Edelkochen Vietnam, ensuring smooth execution from order receipt to shipment.
The position focuses on order coordination, production follow- up, and communication with internal teams to ensure that all orders—both Edelkochen brand and OEM/ODM—are processed accurately and delivered on time.
Key Responsibilities
Order & PO Coordination

Receive and manage all purchase orders from Korea HQ and Edelkochen Vietnam
Review order details (product specifications, quantities, timelines) for accuracy and feasibility
Track and manage the full order lifecycle from confirmation to shipment
Place order for product packaging

Sample & Costing Support

Create sample production plans and coordinate with Production and QA teams
Calculate cost breakdowns and prepare pricing offers to Korea HQ and Edelkochen Vietnam
Follow up on sample requests from Korea HQ and Edelkochen Vietnam
Monitor sample progress and ensure alignment with buyer requirements

Production & Material Coordination

Monitor production progress and proactively report any delays or issues
Follow up on material availability and production status
Coordinate closely with production teams to ensure orders are scheduled and executed on time
Ensure all product requirements and specifications are clearly communicated to factory teams
Make purchase requests for materials related to orders

Buyer Communication

Provide updates on order status and handle inquiries in a timely manner
Communicate with Korea HQ and Edelkochen Vietnam regarding pricing, samples, orders, and delivery schedules

Packing & Logistics

Coordinate with logistics teams for shipment planning and delivery schedules
Develop packing methods based on product and Korea HQ and Edelkochen Vietnam requirements
Arrange and purchase packing materials
Prepare and verify shipping documents (invoice, packing list, etc.)
Ensure timely dispatch and resolve any shipment- related issues

Cross- functional Coordination & Reporting

Work closely with Production, QA, CSR, and related departments regarding order requirements and buyer requests
Act as a key point of contact between Korea HQ, Edelkochen Vietnam, and the factory
Provide regular updates on order status, production progress, and potential risks
Maintain accurate records of orders, samples, and production status

Operational Support

Assist in improving order processing and coordination workflows
Ensure smooth internal coordination to meet customer and company requirements
Support both Edelkochen brand orders and OEM/ODM orders handled by the Korea office

Qualifications

Proficiency in Microsoft Office (especially Excel); ERP experience preferred
2–5+ years of experience in order management, production coordination, or sales support
Experience in cookware or cutlery manufacturing or factory environment preferred
Fluent in spoken and written English (Korean is a plus)
Understanding of OEM/ODM processes is a plus
Bachelor’s degree in Business, Supply Chain, or related field

Key Competencies

Problem- solving mindset and proactive attitude
Ability to manage multiple orders and priorities simultaneously
Excellent coordination and communication skills
Strong sense of responsibility and ownership
Strong attention to detail and accuracy

Work Location:
Dong Nai, Vietnam

Cập nhật gần nhất lúc: 2026-04-01 12:25:03