Personal Assistant to General Manager - Trợ lý Tổng Giám Đốc

PURPOSE OF POSITION

Provides efficient and comprehensive secretarial services to meet the needs of customers
Directs all aspects of secretarial work in the hotel, maintains the executive office and all matters relating to executive administration in a confidential, professional manner

MAIN ROLES

Handling reservation as requested
Taking minutes of Department Heads /Ex.Com meeting as requested
Preparing monthly operational results for meetings with other hotels
Cooperates, coordinates and communicates with Department Heads and other inter- departmental secretaries as appropriate
Provides pertinent information on socio- political matters
Reports directly to and communicates with the General Manager on all administrative matters
Translating incoming letters, documents, articles by request
Storing and keeping all confidential information
Maintains the utmost confidentiality and discretion when handling business affairs
Supervises the work of the Executive Office staff (Secretaries, Receptionist, Messengers, Drivers)
Day- to- day secretarial work to include typing, filing, faxes and telephone etc.
Arranging internal / external appointments
Distribution of memos, letters and other information etc.

SUPPORTIVE ROLES

Maintain a close, cooperative relationship with other departments to guarantee effective communication.
Supervise employees&039; compliance with sanitation, cleanliness, fire prevention, health and safety standards.
Supervise and maintain the availability, cleanliness and tidiness of items used in the department.

QUALIFICATIONS

Education: Diploma in Business or Secretarial Study
Experience: 1- 2 years of secretarial experience, or an equivalent combination of education and experience
Credentials: Experience in 5 star Hotel is preferred.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

Tasks and Project Management
Ability to type 45 WPM
Proficient in the use of Microsoft Office
Good communications and writing skills
Proficient in spoken and written English (Korean prefered)

2 months of probation with full salary and service charge
Motorbike parking fee covered by the hotel
5 working days and 2 days off per week
Top- ranking service charge
Attractive remuneration package, 13th month salary and yearly salary increment program
Duty meals provided
“Family member” (Lotte employee) activities and gifts
Annual healthcare benefits and 24/7 workmen insurance
Luxury international 5- star hotel training programs
Opportunities for cross- training, cross- exposure, and task force participation with other Lotte Hotels in Hanoi and in Vietnam
F&B and hotel room discount up to 80%

Cập nhật gần nhất lúc: 2026-01-22 07:15:02