[Phan Thiết] Front Office Manager | Quản lý Lễ tân

Manage the daily operations of the Front Office Department including reception, guest relation, operator, concierge, drivers, business center and health club by ensuring product quality standards are met and that optimum service is provided to all hotel guests according to the hotel’s and Accor Hotels business objectives. To perform the human resource function in ensuring staff selection, training, counseling and recognition programs are adhered to in order to maximize performance standards and to adhere to guest service standards in order to maximize guest satisfaction.

Required Skills

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Problem solving, reasoning, motivating, organizational and training abilities.
• Strong Leadership skills in managing teams.
• Ability to manage complex relationships.
• Proficient in the use of Microsoft Office and OPERA.
• Good writing skills.
Qualifications
• Bachelor’s degree in Hotel Administration, Business Administration or equivalent
Experience
• Type and level of experience required may vary slightly based on size and complexity of operation.
• 3 years of guest service / hotel experience with one year in a management capacity, or an equivalent combination of education and experience.

2 days off/week
Accor Group employee benefits (discussed in interview)
Shuttle bus from the city to resort and back
International work environment
Service charge
Accomodation for candidate from another city
Duty meals
Uniform & Laundry
Full Social Insurance

Cập nhật gần nhất lúc: 2026-07-06 21:30:03