Program Associate

About JDI
With Technologists and Innovators at the helm, JDI understands what it takes to accelerate in the tech space. From forming the best teams and facilitating market expansion in Vietnam, to capital advisory with our network of investors, JDI catalyses growth of innovative companies every step of the way.
We exist to scale disruptive innovation for a better tomorrow. At JDI, we lead from the front and operate as servant leaders in a high- trust, high- ownership environment- across teams and with our clients. We take initiative, move fast, and care deeply about our clients&039; success.
Since 2016, we’ve jumpstarted the exponential growth of innovative companies from FinTech, F&B, e- commerce to education. We empower them with strategic knowledge and resources to build and scale their disruptive innovations from Asia to the world.
About GRT JDI
Global Ready Talent (GRT), a division of Talent JDI under JDI Group, designs and operates structured cross- border learning programs that place students inside real economies.
Operating across Southeast Asia, GRT connects academic institutions with live industry environments- translating exposure into applied capacity and cross- border fluency.
Role Overview
This is a hands- on operations role responsible for the quality, coordination, and reliability of your assigned scope, directly impacting participant and partner experience. You will work across logistics, stakeholder coordination, documentation, and on- site support while continuously improving the processes and systems within your scope.
We are looking for a Program Associate to own assigned scopes within these programs, ensuring your areas are well- planned, execution- ready, and consistently delivered across program runs.
What You’ll Actually Do
Scope Ownership (Assigned Areas)
- Own end- to- end delivery of assigned scopes within internship and study trip programs (e.g., accommodation, transport, student communication, host coordination, briefings).
- Ensure your scope is execution- ready before each program run.
- Take responsibility for stakeholder experience within your scope.
Program Planning & Coordination
- Coordinate timelines and requirements with schools, universities, and host companies.
- Prepare program schedules, briefings, and participant information packs.
- Ensure all program components are aligned before student arrival.
Student & Partner Management
- Coordinate with host companies for internship scope, onboarding, and supervision.
- Maintain clear & professional communication between institutions, students, and partners.
- Liaise with students regarding accommodation, transport, visas, and program expectations.
Logistics & Operations
- Arrange accommodation, transport, venue bookings, and activity logistics.
- Track program checklists and timelines to prevent gaps and last- minute issues.
- Ensure all operational arrangements are confirmed and communicated clearly.
Documentation & Compliance
- Maintain accurate records of participants, partners, and program details.
- Prepare offer letters, program documents, and briefing materials related to your scope.
- Support visa documentation and administrative requirements where needed.
On- site Program Delivery
- Handle issues, changes, or emergencies calmly and efficiently.
- Ensure a positive experience for students and partners.
- Provide on- the- ground support during study trips and key internship periods.
Process, System & Cost Improvement
- Improve checklists, templates, and workflows related to your scope.
- Track costs within your scope and propose more efficient alternatives without compromising quality.
- Maintain clean documentation and trackers to ensure repeatability across program runs.
Ecosystem, Vendor & Cost Optimization
- Maintain a database of vendors aligned to program needs.
- Identify and evaluate potential vendors and service providers aligned to GRT’s standards.
- Research and propose vendor options to improve program quality, reliability, and cost effectiveness.
- Conduct initial outreach and information gathering with potential vendors before handover to the team.
What Success Looks Like
Within 6 Months
- Positive feedback from students, schools, and host companies.
- Independently owns assigned scopes across 2–3 program runs with minimal supervision.
- Clear, organized documentation and communication.
- Minimal operational gaps or last- minute issues within scope.
- Proposed vendor or process improvements that increased cost efficiency without compromising quality.
Within 12 Months
- Confidently managing multiple scopes across concurrent programs.
- Trusted by partners and students as a reliable point of contact for your scope.
- Improving at least 2 checklists, templates, or workflows adopted by the team.
- Anticipating operational needs before issues arise.
Ideal Candidate Profile
- Detail- oriented and able to manage multiple moving parts.
- Strong organizational and time- management skills.
- Comfortable with occasional evening or weekend work during program runs.
- 2–4 years of experience in operations, coordination, events, education programs, or similar roles.
- Commercially minded and able to assess vendor options with consideration for quality, reliability, and cost effectiveness.
- Calm under pressure and able to solve problems independently.
- Good communication skills in English.
Compensation & Benefits
- Clear progression pathway based on demonstrated ownership, capability, and impact.
- Dynamic, young and friendly environment with enjoyable staff activities
- Laptop, healthcare, annual leave, company trip, and team activities.
- Salary package aligned to experience and role scope.

yearly bonus financial benefits, career growth

Cập nhật gần nhất lúc: 2026-04-07 13:50:02