Program Manager

We are looking for an experienced Program Manager to join our company. As a Project Manager at a medical device manufacturing organization, you&039;ll deliver projects on time, on budget, and within the agreed- upon scope to ensure project success. This is a client- facing role; you&039;ll be playing a key role in delivering an exceptional customer experience.
Responsibility:
• Manage project plans, project change requests, and project lists, and use these deliverables to conduct the project.
• As a program manager, you&039;ll be responsible to deliver successful projects with exceptional customer experience.
• Track all milestones, including: order entry; engineer approval drawings; customer approval; order entry; bill of materials and drawings creation; buy- out or material availability; schedule; pre- erect or site- erect schedule; acceptance tests; shipping;
• Develop and maintain a project plan and represent the company as needed for customer communications and meetings.
• Applying project methodologies, standards management skills across multiple projects.
• Must be comfortable engaging in collaborative (and sometimes difficult) discussions. Notifying the client program manager of non- resolvable issues and submitting recommendations to resolve them.
• Maintain regular contact with our clients&039; project managers as well, providing updates on project progress and answering any related questions.
• Ensure resources and funding are available for executing all project activities.
• Monitors and appropriately communicates risk on projects. Work with internal and external teams to develop strategies to mitigate risks.
• Maintain overall control of the schedule, budget, and scope, and ensure project plans and work products are based on approved, agreed- upon requirements.

• Responds promptly to customer needs, solicits customer feedback to improve service, and maintains confidentiality.
• Excellent reputation with customers with strong ethics and integrity.
• At least 7 years of experience as a project manager in a manufacturing environment is preferred, as is PMP certification.
• Excellent critical thinking and problem- solving skills.
• Demonstrated ability to document, plan and lead programs and projects.
• Minimum 5 years of experience with blue print reading, Bill of Material (BOM) understanding principles and practices.
• Bachelor’s degree: Preferably Engineering or Business.
• Minimum 5 years of experience directly dealing with a customer from a program/project, liaison, engineering, and/or sales perspective.
• Project management background, including knowledge of manufacturing industries.
• Customer service orientation with strong customer- facing communication, and negotiating skills.
• Demonstrated excellent judgment, the ability to make decisions, and follow up on tasks effectively.
• Analytical skills and the ability to skillfully plan, and organize multiple dimensions of projects.
• Demonstrated the ability to analyze and resolve problems with a calm sense of urgency.

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Cập nhật gần nhất lúc: 2026-04-03 18:35:02