Project Manager (Super App Project) - DTO

Project Planning & Governance

Establish and maintain project control artefacts such as RAID log, issue log, action log, decision log and change request tracker.
Ensure the project is delivered in compliance with internal governance, risk, architecture, security and release management standards of the Bank.
Define and drive project governance structure, working model, meeting cadence, reporting mechanism and escalation path across all key stakeholders.
Monitor project execution against approved baselines and proactively identify deviations, impact and corrective actions.
Ensure project objectives, scope boundaries, priorities and success criteria are clearly aligned and consistently understood by all involved parties.
Develop and maintain the overall project plan, covering scope, timeline, milestones, dependencies, resources, budget assumptions and key delivery risks.
Drive milestone- based planning and stage readiness for key phases such as requirement sign- off, design completion, SIT, UAT, migration, cutover and go- live.

Stakeholder & Vendor Management

Manage communication with senior stakeholders and provide timely project updates on status, risks, issues, dependencies and decisions required.
Manage stakeholder expectations in a complex delivery environment with evolving requirements, multiple dependencies and varying team maturity levels.
Drive alignment across internal teams and vendors on project scope, delivery sequence, assumptions, responsibilities and timelines.
Manage vendor delivery commitments, key dependencies, issue escalation and follow- up to ensure external parties deliver as planned.
Facilitate project forums, working sessions and steering meetings to support timely decision- making and issue resolution.
Act as the central coordination point among Business, Product, IT, Operations, PMO and implementation partners/vendors.

Delivery Oversight & Control

Drive risk identification, mitigation planning and escalation for critical project risks, especially those related to integration, unclear requirements, delayed dependencies and vendor performance.
Coordinate end- to- end delivery activities across requirement clarification, solution alignment, build, integration, testing, migration, deployment and post go- live support.
Support release planning and go- live command activities to ensure a controlled and stable production launch.
Work closely with Business and Technology teams to ensure testing strategy, business readiness, operational readiness and cutover readiness are well prepared.
Track and control scope changes, ensuring impact on timeline, cost, quality and resources is properly assessed before approval.
Ensure key project deliverables such as BRD/FRD, project plans, test plans, migration plans, cutover checklists and status reports are completed with appropriate quality and control.
Closely manage dependencies between the vendor platform and the Bank’s legacy/internal systems, including interfaces, APIs, data mapping, environment readiness and operational impacts.

Team Coordination & Ways of Working

Coordinate cross- functional teams and workstream leads to ensure actions are executed on time and project momentum is maintained.
Drive accountability and continuous improvement in project execution by identifying recurring pain points and improving project ways of working.
Resolve project conflicts, blockers and cross- team issues in a timely and constructive manner.
Apply practical Agile best practices where appropriate, such as regular sync- ups, backlog reviews, dependency reviews, demos and retrospectives, while maintaining strong control through milestone- based delivery.
Bring structure and discipline to teams with low project delivery maturity by clarifying roles, ownership, expectations and follow- up mechanisms.

Degree / Professional

Bachelor’s or Master’s degree in Information Technology, Computer Science, Software Engineering, Business Administration or related disciplines.
Project management certification such as PMP, PRINCE2, PMI- ACP, Scrum or equivalent is an advantage.

Work Experience

Good understanding of software delivery lifecycle, including requirement management, SIT, UAT, release planning, migration, cutover and hypercare.
Experience in managing project governance, stakeholder communication, issue escalation, risk control and executive reporting.
Experience working in complex environments with multiple stakeholders, unclear boundaries or low team maturity is a strong advantage.
7- 10 years of relevant experience in project management, technology delivery or digital transformation, preferably in banking or financial services.
Experience in digital banking, mobile banking, Super App or customer- facing digital channel projects is highly preferred.
Proven experience in managing end- to- end application or digital platform implementation projects in a structured environment.
Practical experience in hybrid delivery environments where waterfall- style control is combined with Agile practices.
Strong experience in managing projects involving third- party vendors/products and complex integration with internal or legacy systems.
Strong spoken and written English communication skills sufficient for working with cross- functional stakeholders and external vendors.

Knowledge & Skills

Strong capability in scope management, timeline management, risk management, issue management and change control.
Good understanding of system integration projects, vendor- based platform implementation and enterprise application delivery.
Strong communication, facilitation, negotiation and escalation management skills.
Strong problem- solving capability and ability to drive actions to closure in a complex environment.
Strong project planning, project control and stakeholder management skills.
Good knowledge of project governance, reporting and structured delivery management.
Ability to balance delivery discipline with flexibility and choose the most appropriate project approach based on actual delivery context.
High sense of ownership, resilience and ability to work effectively under pressure.

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Cập nhật gần nhất lúc: 2026-04-16 13:55:03