Project manager

JOB PURPOSE
The Project Manager (Marketing) serves as the central orchestrator of workflow efficiency across the Marketing Support division and other ESVN departments/services, ensuring seamless project flow from intake through delivery. This role is responsible for strategic resource allocation, capacity planning, cross- functional coordination, and continuous process optimization to maximize team productivity, ensure on- time delivery, and maintain high- quality marketing services across US, VN, and EU operations.
WHAT YOU’LL BE DOING
Workflow & Project Management
• Archive completed projects and maintain project documentation
• Establish and maintain standardized project intake processes and request forms
• Monitor project progress against milestones and proactively address delays
• Create and maintain master project schedules across all teams and regions
• Implement project management best practices and workflow standards
• Maintain real- time visibility into project statuses for all stakeholders
• Conduct daily stand- ups and weekly status meetings to review the pipeline
• Set realistic timelines based on scope, complexity, and resource availability
• Triage incoming requests, assess scope, complexity, and resource requirements
• Track all active projects through completion using project management systems
• Assign projects to appropriate teams based on skills, capacity, and priorities
• Manage change requests and scope adjustments with stakeholder approval
Resource & Capacity Management
• Allocate resources strategically to balance workload and optimize productivity
• Assess and monitor team capacity and availability across all functional areas
• Balance competing priorities and negotiate resource allocation conflicts
• Identify resource constraints, bottlenecks, and potential overutilization risks
• Plan for seasonality, peaks, and resource availability (vacations, training)
• Create capacity reports and utilization dashboards for leadership visibility
• Forecast resource needs based on project pipeline and historical data
Stakeholder Coordination & Communication
• Ensure alignment between creative teams and requestors on deliverables
• Build and maintain strong relationships with internal clients and partners
• Facilitate feedback loops and approval processes to prevent delays
• Manage escalations and resolve conflicts related to priorities and timelines
• Facilitate clear communication of project requirements, expectations, and timelines
• Coordinate dependencies across multiple concurrent projects and teams
• Organize and lead project kickoff meetings with all relevant stakeholders
• Serve as primary liaison between requestors and Marketing Support teams
• Communicate capacity constraints and recommend prioritization strategies
• Provide regular status updates to requestors and leadership on project progress
• Set and manage stakeholder expectations on turnaround times and feasibility
Process Optimization & Systems Management
• Identify process inefficiencies, bottlenecks, and opportunities for improvement
• Conduct post- project reviews to identify lessons learned and process refinements
• Develop and document standard operating procedures for workflow management
• Leverage automation and technology to enhance workflow efficiency
• Benchmark against industry best practices and implement improvements
• Other tasks as assigned by the Line Manager
• Drive adoption of new tools, systems, and workflow improvements across teams

Job requirements
Education
• Project Management certification (PMP, or equivalent)
• Bachelor’s Degree from a university in Business, Engineering, or a related field, preferred.
Experience
• Experience implementing project management systems
• Experience in global or multi- region operations
• Background in marketing support or creative services
Knowledge
• Marketing operations frameworks
• Creative production workflows
• Agile/Scrum methodologies
Skills
• Change management capabilities
• Stakeholder management
• Analytical and data- driven decision making
Desirable Tools:
• Data visualization tools
• Creative project management tools
• Collaboration platforms (Slack, Teams)
HERE IS WHAT WE OFFER

Modern working conditions and entertainment facilities at office with snacks, tea and coffee all the time
13th- month salary, Appealing performance bonus, Salary review annually
Attractive salary with 100% SHUI applied salary during probation
Chance to collaborate and work with our global stakeholders
Young, friendly, quality and result oriented working environment under team- work spirit
Benefits for special holidays (Birthday, Marriage, Women’s Day, Tet Holidays, Mid- Autumn, New born babies, International Children ‘s Day...)
14 vacation days and Christmas Day (25/12) per year
Compliance fully to Vietnam Labor Code
Social Activities, Sports Clubs and Team- building events such as Company trip, Year- End party,... are carried out on a regular basis
We provide employee training & development to enhance skills set and competencies. External training: Leadership, English, Soft Skills, ....
Premium health care program for employees + one of your beloved ones, Annual medical check- up

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Cập nhật gần nhất lúc: 2026-03-06 06:30:04