Public Area Supervisor

The Public Area Supervisor supervises groups of Cleaners to maintain high cleaning standards of the Public Area within the hotel premises and ensure that all equipment is functional in line with Hilton and the hotel policies and procedures.
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, Tapestry Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we&039;re here: to delight our guests, Team Members, and owners alike.
What will I be doing?
As the Public Area Supervisor, you will be responsible for performing the following tasks to the highest standards:
• Report any damage of carpet or furniture, etc. for immediate repairs and follow up on urgent repairs.
• Train and supervise employees on the proper use of chemicals.
• Check Public Area team members’ grooming, personal hygiene and appearance.
• Deliver high quality service to guests.
• Ensure that the Public Area’s storeroom is clean, chemicals and tools are prepared well.
• Adhere to hotel cleaning and maintenance programs and keep your work area clean.
• Inspect the entire public area in sequence.
• Maintain good communication with other departments.
• Ensure effective cost control.
• Check that all equipment is functional, clean and properly stored.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
• Check the backstairs to assure that cleanliness is maintained.
• Assist with team members’ trainings and development, supervising their performance.
• Assist with the preparation of team members’ duty rosters.
• Adhere by the hotel’s policies and procedures, Hilton code of business conduct and the hotel’s team member handbook, security and emergency policies and procedures.
• Check all restrooms frequently to keep up a hygienic standard.
• Record the daily attendance of public area’s team members.
• Ensure that flowers and plants are in good condition, acting according to procedures when there are issues and informing the suppliers to change them when needed.
• Distribute assignments to Public Area Attendants on duty.
• Ensure proper cleaning and vacuuming is carried out in the restaurant outlets, function rooms, lobbies and restrooms.
• Carry out any other reasonable duties and responsibilities as assigned.
• Ensure the cleanliness and hygiene of the corresponding areas and adequate staff are assigned to VIP functions.

A Public Area Supervisor, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Effectively understand and utilize resources.
• Able to lead and guide a small group of subordinates.
• Minimum of 3 years as a Public Area Attendant or 1 year as a Public Area Supervisor in the Housekeeping department.
• Good knowledge of public area operations.
• Good knowledge in using chemicals and cleaning machines.
• English literate to meet business needs.
• Able to supervise others well and possess good communication skills.
• Physically fit, able to work long hours and have good eyesight.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full- service hotels and resorts to extended- stay suites and mid- priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
- Competitive salary & benefits; 100% salary during probation period
- Participate in recognition programs and activities that celebrate achievements and contributions at Hilton
- You’ll be part of an award winning culture and Hilton’s best in class travel benefits – Go Hilton Team Member Travel Program
- Two days off per week to support work–life balance
- Pre- opening Support Allowances
- Comprehensive insurance coverage starting from probation period
- Professional growth; learning and development with Hilton

Cập nhật gần nhất lúc: 2026-07-06 16:50:03