Quản Lý Nhà Hàng

Track BSC & KPIs, analyze variances, and propose corrective actions.
People: Drive sales per employee > 50 million VND; Keep turnover rate
Set monthly Balanced Scorecard (BSC) targets & KPIs and create execution plans.
Develop financial plans and manage overall restaurant financial performance.
Process: Maintain QSC&W (Quality, Service, Cleanliness & Wow) score ≥ 90%; Speed of service
Customer: Attain ≥ 100 Google ratings; ≥ 200 new member registrations
Main Responsibilities:1. Financial Planning & Management
Key Objectives:Finance: Achieve EBITDA ≥ 10%; Same- Store Sales Growth (SSSG) ≥ 10%
Operations & Service Quality Management
Optimize guest flow and internal processes to deliver fast and seamless customer experiences (speed of service).
Ensure outstanding execution of QSC&W standards (Quality, Service, Cleanliness & Wow).
Team Development & Customer- Centric Culture
Act as a role model in promoting PACC culture (People – Active – Creativity – Customer).
Lead and develop the restaurant team.
Business Development & Branch Marketing
Build relationships with partners, authorities, and the local community.
Coordinate with Marketing to execute promotional programs, local events, and neighborhood sales initiatives.

Ability to work under high pressure and flexible working hours.
Strong leadership, communication, problem- solving, and decision- making skills.
Qualifications & Skills:Bachelor’s degree in Restaurant Management, Tourism & Hospitality, or related field.
Minimum 3 years of managerial experience in a restaurant chain with ≥ 200 seats.
Proficiency in Balanced Scorecard (BSC) management and financial reporting analysis.

Benefits:
Discounts: Enjoy BA GÁC&039;s services with employee discounts.
Culture: Staff bonding activities and an annual Year- End Party.
Career Growth: competency reassessment, and promotion opportunities.
Allowances: Meal, phone, gas, and responsibility allowance.
Bonuses: Holiday bonuses (2/9, 30/04 & 01/05), 13th month bonus (based on performance), and monthly/quarterly KPI bonus.
Welfare: Health check- ups, birthday/marriage/baby/illness/death gifts.

Cập nhật gần nhất lúc: 2026-01-27 00:50:03