Reservations Supervisor (Phu Quoc Based)

Coordinate closely with Sales, Front Office, Revenue, and other departments for smooth operations.
Handle VIP bookings, complex requests, and ensure compliance with hotel policies.
Supervise Reservations Agents and ensure quality handling of bookings, inquiries, and guest communication.
Support revenue optimization through monitoring booking pace and upselling opportunities.
Ensure accurate reservation processing in PMS, including inventory, rates, and availability.

Strong knowledge of Opera PMS and reservation systems; good Excel skills.
Fluent English; additional languages are a plus.
Experience in luxury hotels/resorts; pre- opening experience is an advantage.
3–5 years of experience in reservations/front office, including supervisory experience.
Strong leadership, communication, organization, and problem- solving skills.

The chance to challenge the norm and work in an environment that is both creative and rewarding
Unique All- Inclusive Concept & Prime Location
Part of Ennismore and Sun Hospitality and Entertainment Group
Excellent discounts across Ennismore & Accor properties globally
Competitive wages, Global brand and career growth
Join an innovative , fast- growing, international group that is shaking things up on the hospitality scene
Accommodation and flights provided

Cập nhật gần nhất lúc: 2026-03-19 20:30:03