Room Attendant/ Nhân viên Buồng phòng

Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to s standards and procedures.
Maintains a daily room checklist.
Creates a positive hotel image in every interaction with internal and external customers.
Creates and maintains floral arrangements.
Replenishes guest supplies.
Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
Performs other task assigned based on the hotel needs or requirements
Anticipate guest needs, handle guest enquires, and solve problems
Maintains a section room report.
Attends meetings and training sessions as required.
Reports damage or malfunction in hotel rooms to supervisor. and repair...
Carries out valet services when required including delivery of linen or processing laundry orders.
Report guest complaints to supervisor immediately.
Reports and submits lost and found articles to superior immediately.
Records room status in allocated section accurately.
Ensures guest services specified by supervisor and guests requests are promptly and
Assist guests and escort them to locations within the hotel at their request
Meets with supervisor and takes on daily assigned tasks.
Actively participates in organized meetings.
Maintains equipment in proper state of cleanliness
Reports unusual behavior/activities on floors to supervisor
Adheres to personal grooming and hygiene standards.

Job knowledge/ skill:
Polite, courteous and helpful.
Must be organized and structured.
Experience: Experience in housekeeping department in 1 year at the same position is preferred.
Education: Graduate at least from high school (housekeeping certificate is preferred)
Able to priorities requests effectively.
Additional skill required:
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees.
Able to speak in Basic English.

A lot of opportunities for training, development and internal promotion
100% service charge in probation time, full insurance, healthcare plan and 24 hours insurance
5 days off/week
Great discount on room rate and F&B for associates, family and friends

Cập nhật gần nhất lúc: 2026-07-06 17:15:03