Sales Admin

* International Sales Support and Communication- Inquiry Handling: Receive, categorize, and respond to emails and phone calls from foreign customers (Europe, US). Fluent English communication is mandatory to clarify requirements regarding machining, materials, tolerances, and technical standards.- Quotation Coordination: Coordinate closely with the Engineering and Production- Departments to gather information on costs and lead times. Prepare professional Quotations and Sales Orders in English, adhering to international standards.- Contract/Order Management: Monitor and update order status from confirmation to delivery, ensuring compliance with the terms and conditions agreed upon with international clients.- Sales Team Assistance: Prepare essential sales documents, company profiles, and offer samples for the Sales Team for international business trips or exhibitions.* Administrative Support:- Customer Relationship Management (CRM): Update customer information, transaction history, feedback, and related documents within the CRM system.- Record Keeping: Organize and manage all documents, contracts, quotations, and invoices related to export and sales activities.- Reporting: Compile weekly/monthly/quarterly sales data (revenue, order volume, market performance, etc.) and prepare management reports in English for the Board of Directors.* Flexible Working Hours:- Be available to work flexible hours, including some evenings, to accommodate customers in the US timezone.

- Proven experience in a sales support or administrative role.- Excellent communication and interpersonal skills.- Excellent English- Proficiency in Microsoft Office Suite, especially PowerPoint and Excel.- Strong organizational skills and attention to detail.- Ability to work independently and as part of a team- Knowledge in the metal bending/machinery industry is a plus.

- Holiday, Tet, and seniority bonuses.- Social, health, and unemployment insurance in accordance with the Labor Law.- Annual health check- ups/Extracurricular activities and teambuilding events.- Annual leave/Special leave.

Cập nhật gần nhất lúc: 2025-10-24 12:50:02