Sales Administrator/Nhân viên hành chính bộ phận kinh doanh

Sales Administrator provides comprehensive administrative support to the Sales team, ensuring smooth daily operations, accurate documentation, and effective coordination between the Sales department and other hotel divisions. This role is essential in maintaining organized sales records, preparing reports, and supporting the team to achieve revenue targets.
Key Responsibilities
Administrative Support
Maintain and organize sales contracts, client files, and corporate accounts.
Provide daily administrative support to the Sales team including filing, photocopying, and document preparation.
Prepare and distribute sales reports, presentations, and meeting materials.
Manage correspondence, emails, and phone calls for the Sales department.
Documentation & Contract Management
Track contract expiry dates and support contract renewal process.
Ensure all contracts are properly signed, filed, and updated in the system.
Prepare sales contracts, banquet event orders (BEOs), and group resumes.
Maintain accurate records of corporate rates and special promotions.
Reporting & Data Management
Update and maintain customer databases and contact lists.
Track sales activities, site inspections, and entertainment expenses.
Support the team in compiling data for budget planning and reviews.
Assist in preparing monthly sales reports, forecasts, and performance analysis.
Coordination & Communication
Assist in organizing sales trips and industry events.
Schedule meetings, site inspections, and client entertainment for the Sales team.
Liaise with clients for administrative matters such as sending proposals, confirming details, and follow- up communication.
Coordinate with other departments (Front Office, F&B, Finance) to ensure smooth execution of events and group bookings.
Office Management
Manage office supplies and stationery for the Sales department.
Ensure the sales office is organized and professional at all times.
Handle purchase requests and follow up with the procurement team.
Other Duties
Provide support during hotel events, FAM trips, and sales promotions when needed.
Perform other administrative tasks as assigned by the Director of Sales or Sales Manager.

Education & Experience

Minimum 1- 2 years of administrative experience, preferably in a hotel or service industry.
College degree or higher in Business Administration, Hospitality Management, or related field.
Experience in sales support or administrative role is an advantage.
Skills & Competencies
Service- oriented mindset and professional demeanor.
Good communication skills in Vietnamese and English.
Excellent organizational and time management skills.
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Ability to multitask and work under pressure.
Strong attention to detail and accuracy.
Personal Attributes
Trustworthy and able to handle confidential information.
Well- organized and systematic.
Team player with positive attitude.
Proactive and able to work independently.

Competitive salary and allowances as per company policy.
Full insurance and benefits in accordance with Labor Law.
Professional working environment.
Opportunity to be part of the pre- opening team at a landmark luxury property.
Professional training and development opportunities.

Cập nhật gần nhất lúc: 2026-03-19 08:20:03