Sales Engineer (Hanoi Based)

MAIN RESPONSIBILITIES
Sales & Target
- Perform analyses of existing and potential customers’ needs and offer solutions that address their needs
- Regular update of RIS (Rieckermann Information System)/CRM system with the support of the Team Assistant.
- Cooperate and coordinate with team members and other departments e.g. Technical Services, Engineering Operations, Project Management and sales colleagues from other departments, in order to be able to offer solutions that fulfill the customer’s needs
- Achieve sales targets on a yearly and quarterly basis.
- Generate sales calls and visit existing and potential customers
- Negotiate tender and contract terms and conditions in line with company’s standards, rules and regulations or as directed.
- Present, promote and sell industrial machineries, technologies and solutions for the Building industry segment to existing and prospective customers.
- Calculate client quotations.
- Conduct presentations and demos, proof of concepts and any other related demonstrations as relevant to sales.
Market Strategies & Business Development:
Plan and execute market research to reach various demographics of customers.
- Making suggestions for expansion of the portfolio based on customer needs
- Support continuous improvement by proactively providing new ideas.
- Attend local and international company fairs.
- Make suggestions for and support the organization at local fairs, seminars and conferences.
- Keep oneself constantly updated on relevant knowledge, trends and best practices of the industry.
- Supply management with information on customer needs, problems, interests and competitive activities
- Analyze the territory/market’s potential and identify potential customers
Customer Relationship
- Find solutions to customer problems and complaints to maximize satisfaction.
- Develop, establish and maintain long term, positive relationships with customers.
- Anticipate questions, concerns and future issues and provide solutions which consistently will result in repeated business, word of mouth referrals and increased sales.
- Provide excellent service to customers by giving undivided attention and focus on meeting their needs.
- Closely cooperate and coordinate with the Suppliers/Partners.
SECONDARY RESPONSIBILITY
To assist on ad hoc tasks or projects as required by the Division Manager and the Management.

Cập nhật gần nhất lúc: 2025-11-13 19:05:02