Sales (Night Shift)

Explain the features, benefits, and value propositions of our offerings.
Monitor fees, promptly address complaints, and handle cancellations.
Keep track of customer feedback and report any issues for timely resolution.
Provide accurate information and personalized assistance to enhance their overall experience.
Listen attentively to their inquiries, concerns, and feedback.
Continuously monitor customer situations and provide timely advice and support.
Establish and nurture strong customer relationships.
Act as a knowledgeable point of contact for customers, guiding them in using our services effectively.
Engage with customers via phone, email, and social media platforms (such as Facebook).
Call clients in person when necessary to understand their needs and preferences.
Initiate proactive outreach to gather feedback from customers.
Regularly update and supplement customer information.
Collaborate with the technical support department to enhance new service packages and make necessary modifications to existing ones.

Basic knowledge of marketing
Good English communication skills are an strong advantage. (English level IELTS 5.0 – 6.0 or TOEIC 500)
Due to the nature of night shift work, the ability to manage hours and workload to maintain physical and mental health during night shifts is necessary.
Proficient computer and internet skills, understanding of social media and e- commerce.
Strong communication skills, fluent, articulate, confident, without stuttering, hesitation, and without a strong local accent.
Working Hours: Monday- Friday (from 21:30 to 05:30) and Saturday (online)
Creative thinking, good listener, regularly keeping up with social trends and customer psychology.

Full participation in social insurance, health insurance and unemployment insurance (BHXH, BHYT, BHTN) after probation in accordance with Labor Law
Opportunities for training, skill development and long- term career growth
Holiday bonuses and 13th- month salary according to company policy
Monthly meal and fuel allowance
Monthly KPI bonuses based on performance
Annual company trips, team- building activities and internal events
Opportunities to collaborate with teams in both Vietnam and the USA
Dynamic, friendly and professional working environment
Necessary equipment and job- related resources are provided

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Du lịch nước ngoài, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm, CLB thể thao

Cập nhật gần nhất lúc: 2026-04-02 07:05:03