Sales Operations (FMCG)

Act as the key coordinator between relevant departments (Finance, Booking, Estimation, Logistics, Production) to ensure a smooth end- to- end process from quotation, order placement, contract execution to final delivery.
Handle and monitor all order- related documentation, including contracts, bookings, estimations, product labeling, questionnaires, payment documents, and other customer- specific requirements.

Coordinate and follow up on receivables and payments; work closely with the Finance team to ensure timely cash- in and cash- out processes.

Track and update delivery schedules; follow up and coordinate with stakeholders to resolve any issues arising during order execution.

Support post- sales activities: receive customer feedback, coordinate issue resolution (if any), and ensure the best possible customer experience.

Analyze sales data, track KPIs (revenue, growth, margins), and provide periodic reports to support business forecasting.

Develop, standardize, and optimize Sales SOPs and internal workflows to improve cross- functional efficiency.

Requirements

Bachelor’s degree in Finance, Business Administration, International Business, Marketing, or related fields.
At least 2 years of experience in a Sales Admin/Sales Operations role, preferably in FMCG.
Advanced proficiency in Excel; experience in data analysis and process mapping (SOP writing) is a plus.
Strong skills in communication, problem solving, and negotiation.
Detail- oriented, careful, calm, able to handle pressure, and capable of working independently.

Benefits

Performance bonus (KPI).
Quarterly corporate training programs.
Social insurance based on full salary.
Fixed 13th- month salary.
Salary: Negotiable.
Provided laptop and necessary working equipment.
Participation in company bonding activities (Team Building, Company Trip, etc.).
Holiday and Tet bonuses.
Lunch allowance: 35,000 VND/day.

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Xe đưa đón, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Phụ cấp thâm niên, Nghỉ phép năm, CLB thể thao

Cập nhật gần nhất lúc: 2026-04-03 02:05:03