Senior Account Executive

Overview:
WHO WE ARE
We are the perfect fit for individuals seeking a dynamic and innovative environment where creativity flourishes.
We think creatively, which opens up unexpected solutions to hidden problems, and we work with diverse clients from all over Vietnam.
We offer opportunities to unleash creativity, drive meaningful impact, and grow both personally and professionally.
We are MAC MEDIA- a DIGITAL CREATIVE & MEDIA AGENCY.
We specialize in digital communication, which is no longer just a platform, but a way of life.
Experience requirement: 3 years in advertising/digital/client service.
Job Description:
Client Leadership & Business Growth

Act as a key contact point for clients, ensuring clear understanding of business objectives, challenges, and expectations.
Proactively identify client needs, uncover underlying problems, and translate them into actionable communication/marketing solutions.
Build and maintain strong, trust- based client relationships through consistent delivery and strategic advisory.

Project Ownership & Delivery Excellence

Ensure all deliverables meet agreed standards in both quality and effectiveness.
Monitor project progress daily, proactively identify risks, and resolve issues to ensure quality and timeline commitment.
Coordinate cross- functional teams (Creative, Planning, Production, Media…) to ensure alignment and efficiency.
Own end- to- end project execution: from briefing, planning, timeline management to final delivery.
Develop detailed project plans (timeline, scope, resources, PIC) in collaboration with internal teams.

Financial & Commercial Management

Work closely with Finance and Operations to build accurate quotations, manage budgets, and control project costs.
Support contract management, payment follow- up, and debt collection to ensure healthy cash flow.
Ensure projects are delivered within approved budget while maintaining profitability.
Participate in pricing strategy and client negotiation to balance competitiveness and margin.

Team Collaboration

Demonstrate ownership mindset and accountability across all assigned projects.
Actively participate in internal discussions, bringing solutions and perspectives to improve overall performance.
Contribute to building effective workflows, processes, and team collaboration standards.
Guide and support junior team members in project execution and client handling.

Requirements:

Minimum 3 years of experience in Account/Client Service within digital/marketing agencies.
Strong understanding of digital marketing landscape, including platforms, trends, and consumer behavior.
Solid experience in proposal development, presentation, and client persuasion.
Strong communication skills (Vietnamese & English – working proficiency).
Familiarity with PDCA (Plan – Do – Check – Act) or similar working frameworks.
Active listening mindset, with the ability to translate client needs into actionable solutions.
Proven ability in client servicing, project management, and problem- solving.
Team- oriented mindset with the ability to collaborate and influence across functions.
Demonstrated ability to manage multiple projects under pressure with high attention to detail.

What we offer:

Complimentary coffee in the pantry area.
Annual performance and salary review.
Team- building activities, monthly events, company trips, and year- end parties.
Working time: 9:00- 18:00, Mon to Fri
Training opportunities from leaders and participation in courses and events by industry leaders such as Facebook, Google, Zalo, etc.
Periodic health check- ups.
13th- month salary, Social Insurance, Health Insurance, and Unemployment Insurance.
Full salary during the probation period.
A professional and dynamic agency environment.
PVI Insurance for Senior level employees.
Provision of a company laptop.

Join our team and become part of a company that values professional growth, fosters creativity, and rewards dedication. Apply today and let&039;s make a difference together!

team building events, vacation and leaves, work station, insurance, career growth

Cập nhật gần nhất lúc: 2026-04-01 01:05:02