Senior Business Analyst / Chuyên Viên Phân Tích Nghiệp Vụ (1,800 - 2,500 USD) - Tại Hà Nội

COMPANY OVERVIEW
We&039;re building the future of creative technology, combining artificial intelligence, advanced development frameworks, and strategic business analysis to deliver unprecedented value to our clients.
WOO TECH Vietnam is the technical innovation hub of the Australia- based WOO Group, specializing in creative and technology solutions. As we transform into an AI- first company, our Vietnam team leads cutting- edge development for global clients ranging from startups to enterprise organizations.
ROLE OVERVIEW
KEY RESPONSIBILITIESAI & Technology Analysis
We&039;re looking for a Senior Business Analyst to join our Vietnam team. The ideal candidate combines business analysis expertise with an interest in technology, capable of understanding client requirements, and working collaboratively with our technical team to deliver innovative solutions.
This position reports to our Team Lead and works closely with our Melbourne creative team and international clients.

Support the development team in translating business needs into technical solutions
Work with the team to understand AI tools and how they can benefit client projects
Research client business processes and identify opportunities for technology improvements
Document project requirements and collaborate on implementation planning
Learn about new AI tools and technologies as they emerge

Systems & Project Analysis

Create clear documentation that both technical and non- technical stakeholders can understand
Understand client technical needs and current system capabilities
Support database and system optimization discussions
Research and recommend appropriate tools and integrations for client needs
Work with development team to design solutions that meet business objectives

Cross- Functional Project Leadership

Manage project delivery coordination between Vietnam technical team and Melbourne client- facing team
Translate complex client requirements into actionable development tasks
Create and maintain project documentation in Jira, including detailed user stories and acceptance criteria
Lead technical discovery sessions with Melbourne creative team and international clients
Facilitate technical reviews and ensure alignment between business objectives and technical implementation

Client & Stakeholder Management

Present technical solutions and recommendations directly to clients via video conferencing
Support pre- sales technical consulting and solution architecture
Create comprehensive technical documentation and user guides
Conduct technical workshops and training sessions for client teams
Lead User Acceptance Testing (UAT) coordination and troubleshooting

Quality Assurance & Process Improvement

Implement best practices for technical documentation and knowledge management
Establish quality standards for technical deliverables and AI- enhanced solutions
Contribute to internal process improvement and methodology development
Monitor project performance metrics and identify optimization opportunities

ESSENTIAL REQUIREMENTSTechnical Foundation

Platform experience: WordPress, Shopify, React or similar content management systems
Database awareness: Working knowledge of databases and data management principles
Minimum 3+ years of experience as Business Analyst in technology or digital marketing environment
System integration experience: Understanding of how different platforms connect and communicate
Basic programming understanding: Familiarity with web technologies and development concepts
AI tool familiarity: Interest in and exposure to AI technologies (training provided)

Business Analysis Skills

System analysis abilities with understanding of business process mapping
Project coordination experience with Agile methodologies and project management tools
Clear documentation skills for creating user- friendly guides and specifications
Data analysis capabilities with experience in reporting and insights generation
Strong requirements gathering and documentation skills using modern methodologies

Communication & Collaboration

Video conferencing proficiency for cross- timezone collaboration
Presentation skills for technical solution demonstrations
Excellent English communication (written and verbal) for international client interaction
Remote collaboration expertise using modern project management tools
Cross- cultural communication experience with Australian/Western business practices

Tools & Technologies

Design Tools: Figma, Draw.io, Adobe Creative Suite, or willingness to learn
Project Management: Jira, Confluence, Monday.com, or similar project tools
AI Tools: Interest in learning ChatGPT, Claude, Cursor, Midjourney, and other AI applications
Basic Development Understanding: Familiarity with web technologies and development concepts
Analytics: Google Analytics and basic data analysis tools

COMPENSATION & BENEFITSCompetitive Package

Salary Range: US$1,800- $2,500 monthly (based on experience and technical expertise)
Social insurance on full salary after probation
13th month salary and performance- based salary reviews

Professional Development

Technical certification support for relevant technology platforms
Conference attendance for industry events and professional development
AI/ML training budget for continuous learning in emerging technologies
English language training for continued professional communication improvement

Work- Life Benefits

Christmas Holiday (25th December)
Annual leave: 12 days Year 1, increasing to 15 days Year 2
Private health insurance and annual health check- up
Birthday leave after probation period
Paid sick leave: 5 days annually (no medical certificatet required)

Technology & Equipment

State- of- the- art equipment: High- performance laptop, dual monitors, professional headset
Software licenses: Access to all professional tools and AI platforms
Home office support for optimal remote working setup

Team & Culture

Company events and team building activities
Professional growth opportunities in rapidly expanding AI- first company
Recognition programs for outstanding performance and innovation
International collaboration with Melbourne creative team and global clients

Cập nhật gần nhất lúc: 2026-03-18 06:30:03