Senior IT Business Analyst cum Product Manager

Own the end- to- end life cycle of assigned products/systems from requirement analysis to delivery, post launching enhancement. Act as bridge between business users, IT and Vendors to ensure the product delivers measurable business value.
Product & Strategy
- Translate business objectives into actionable digital initiatives and measurable KPIs.
- Identify opportunities for process improvement, automation, and customer experience enhancement.
- Define and maintain the product, system vision, goals, and roadmap aligned with business strategy, technology strategy
Business Analysis
- Develop detailed Business Requirements Documents (BRD), User Stories, and Use Cases.
- Support system analysis, data mapping, and integration requirements across systems (CRM, Quotation, CDP, LMS, BPM etc.).
- Work with business users to gather, document, and validate functional and non- functional requirements.
Delivery & Execution
- Participate in SIT, UAT, validate deliverables, and ensure system acceptance meets defined requirements.
- Collaborate with Project manager, Developers, QA, UX/UI designers, and vendors to ensure timely and high- quality delivery.
- Act as Product Owner Assistant in Agile or hybrid delivery models — manage backlog, sprint planning, and release priorities.
Stakeholder & Vendor Management
- Serve as key contact between business departments, IT, and external vendors.
- Coordinate vendor evaluations, PoCs, and feature enhancement proposals.
- Communicate progress, risks, and issues transparently to stakeholders.
Measurement & Continuous Improvement
- Define and monitor KPIs / success metrics for each product, system features release.
- Maintain product documentation and ensure proper version control and knowledge sharing.
- Gather post- launch feedback and drive continuous improvement.

Lương tháng 13 và thưởng KPI
Chương trình Chăm sóc sức khỏe cao cấp dành cho bạn và gia đình
16 ngày nghỉ phép trong năm

Cập nhật gần nhất lúc: 2025-11-05 14:55:03