Senior Operation Executive (B2B)

Cross- team Coordination

Support coordination between Vietnam- based teams and international teams.
Follow up on action items, deadlines, and deliverables to ensure internal alignment.
Coordinate communication between Sales, Academic, Product, Customer Success, and Marketing teams for all B2B projects.

Project & Process Management

Monitor project status, identify risks or bottlenecks early, and escalate to the Head of B2B when needed.
Ensure CRM data accuracy and consistency across Vietnam and international teams (naming conventions, fields, stages, etc.).
CRM Management & Data Hygiene: Own day- to- day CRM data management for B2B (e.g., creating and updating accounts, contacts, deals, and activities).
Help document and improve standard operating procedures (SOPs) for recurring workflows (onboarding new partners, reporting, invoicing, etc.).
Create and maintain simple project plans (timelines, milestones, owner mapping) for key B2B initiatives.

Support to Head of B2B Vietnam

Support Head of B2B in executing strategy and initiatives.

Help prioritize tasks and organize workload across multiple projects.
Conduct basic research (market, competitors, best practices) to support decision- making when needed.

Strong skills in Google Workspace or Microsoft Office (Docs/Word, Sheets/Excel, Slides/PowerPoint).
Experience using a CRM system (e.g., HubSpot, Salesforce, Odoo or similar) for tracking deals, accounts, and activities.
2–3 years of experience in operations, project coordination, account support, or similar roles (B2B / tech / education / SaaS experience is a plus).
Excellent organizational skills with strong attention to detail and the ability to manage multiple tasks at once.
Strong English and Vietnamese communication skills (written and spoken), comfortable working with international colleagues and partners.
Proactive, solution- oriented mindset with a high sense of ownership and responsibility.
Bachelor’s degree in Business, Operations, Management, International Business, or related field.

Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Phụ cấp thâm niên, Nghỉ phép năm, CLB thể thao

Cập nhật gần nhất lúc: 2026-03-06 12:45:03