Senior Operator - TA188

Check, monitor, and operate the system to ensure stable and continuous operation
Participate in incident and issue investigation and resolution according to the committed SLA
Coordinate with domestic and foreign partners and units to handle system- related issues
Operate the system as assigned
Design and develop system changes requested by BU and analyzed by SA/BA
Participate in other tasks and projects as requested by the Manager
Collaborate with vendors and other IT teams to develop enhancements or fix issues
Ensure system features and code comply with enterprise architecture and meet information security standards—including coding, documentation, architecture, and user trainings—in collaboration with related teams

Ability to read logs, analyze issues, and coordinate problem resolution with relevant teams.
Ability to work under high pressure, monitor systems continuously, and quickly troubleshoot incidents to ensure stability and availability.
Ability to read logs, analyze issues, identify root causes, and propose corrective actions.
AWS certifications (Cloud Practitioner, Solutions Architect – Associate, SysOps Administrator) are a plus but not mandatory.
Have knowledge of Linux/Unix operating systems and shell scripting
Have knowledge of networking fundamentals (TCP/IP, DNS, Load Balancer, Firewall, VPN, Direct Connect).
Ability to write and maintain operational documentation.
Strong knowledge of data management systems, especially MS SQL; ability to perform basic tuning and troubleshoot query- related issues.
Ability to read and understand technical documents in English, including cloud architecture, system specifications, and troubleshooting guides.
Development experience is preferable (basic understanding of the software development lifecycle, API, microservices...).
Understanding of relational databases and SQL (Redshift, PostgreSQL, SQL Server, Oracle...); ability to write queries for troubleshooting
College or University graduate, majoring in Information Technology, Computer Science, Information Systems, Software Engineering, Telecommunications, or related fields.
Have knowledge of IT systems in the fields of Finance–Banking (core banking, payment, lending, card systems, data warehouse...).
Knowledge of high availability (HA), disaster recovery (DR), and backup/restore procedures.
Solid understanding of cloud computing concepts; especially AWS services (EC2, S3, RDS, Lamda, VPC, CloudWatch, IAM).
At least 5 years of experience in the development, operation, and management of systems in the finance and banking sector.
Knowledge of DevOps concepts: CI/CD pipelines, version control (Git), automation .
Proficient in Python scripting and basic knowledge of Shell
Experience working with ITSM systems (Jira/ServiceNow/Remedy) for incident, problem, and change management.
Ability to operate and manage multiple systems simultaneously in a fast- paced banking environment.
Experience with monitoring and operational tools. For example: CloudWatch, Grafana, Prometheus, Kibana, ELK, Zabbix.
Good communication skills to work effectively with development, infrastructure, security, and business teams.
Good problem- solving skills.

Thu nhập hấp dẫn, lương thưởng cạnh tranh theo năng lực
Được vay ưu đãi với lãi suất hấp dẫn theo quy định của ngân hàng
Bảo hiểm sức khỏe VPBank care cho CBNV theo cấp bậc
Thưởng các Ngày lễ, Tết cạnh tranh
Chế độ ngày phép 16 ngày phép/năm theo cấp bậc
Được tham gia các khóa đào tạo tùy thuộc vào Khung đào tạo cho từng vị trí
Thời gian làm việc: từ thứ 2 – thứ 6 & 02 sáng thứ 7/ tháng, được lựa chọn ca làm việc linh hoạt: 08h00- 17h30, 08h30- 18h00, 09h00- 18h30, nghỉ trưa 1h30 phút.

Cập nhật gần nhất lúc: 2026-01-16 12:45:03