[S.H.E - Phu Quoc/Sapa] - Owner Representative

MAKE BUSINESS AND BUDGET PLAN
- Check and evaluate the sales and marketing plan of the management unit for the whole year to ensure the project development direction and budget of the Group Managers.
- Synthesize analysis, recommendations for increasing sales or evaluations on the hotel promotions to managers to ask the management unit to make positive changes for monthly P & L report.
- Check monthly inventory cost report and make monthly inventory plan with in charged accounting staff.
- Check monthly inventory cost report and make monthly inventory plan with in charged accounting staff.
- Check and analyze daily reports showing revenue, room, market and price indicators as per the budget for the year to provide timely feedback to the management unit.
SUPERVISE ON- SITE BUSINESS OPERATING PROCEDURE TO ENSURE SERVICE QUALITY AND PROPERTIES MAINTENANCE
- Support, process and follow up outstanding issues reported by technical personnel in the working implementation with the management unit.
- Receive information and coordinate with accounting staff and related units to process and execute contracts for consultation, support, supervision and management with the management unit or as required by management unit
- Check the detailed report on the daily turnover for each outlet, assess the business performance of each outlet and timely feedback to the management unit.
- Arrange office, system... and other requirements of the management unit under the management contract; ensure available equipment and infrastructure when operation.
- Receive requests for reception of diplomatic guests and transfer information to the management unit at the same time to supervise, inspect and ensure the above requests.
- Inspect and provide feedback on the promotions of the management unit to ensure the effectiveness of these programs.
- Update the progress of the handover, the direction of changes in infrastructure, technical system for the management unit to plan to coordinate and deploy in time.
- Supervise and inspect the quality of services and material facilities in the operation areas of the project according to the issued checklist and weekly report to the Manager.
COORDINATE ACTIVITIES WITH HEAD OFFICES OF UNIT AND GROUP
- Coordinate with Thoi Dai Communication Joint Stock Company (TDC) in convincing the management unit to approve the use of provided services and act as the contact source to solve problems or conflicts between the parties and to organize major events by the request of Sun Group.
- Coordinate closely with the PMU, hotel and human resources in charge of technical handover, defect check, warranty support or other arising problems.
- Coordinate with the Real Estate Center and the Marketing Communications Department in promoting advertisement and communication to the management unit in combination with programs or advertising campaigns of the Sun Group.
- Coordinate with the Human Resources Department in recruiting, training and releasing incentive policies for staffs working at Sun Group or under the management unit.
- Coordinate with the Supervisor Department to ensure the regulation compliance and the support of the Group to carry out the inventory, maintenance and property maintenance of the management unit.
- Coordinate with Sun Protection Services Company (SGS) in convincing the management unit to approve the use of provided services and ensure SGS services meet the requirements.
- Coordinate with the President Office to approve budgets, new investment policies outside the budget as well as get support and professional advice to resolve problems that the management unit cannot solve themselves.
- Coordinate with the International Economic Relations Department in purchasing goods or equipment for the pre- opening or new investment during the operation.
- Make reports about monthly interest, losses report, manning report and expenses report by coordinating with Finance Department, Human Resources Department and Operator.
- Coordinate with the Finance Department in recruiting accounting personnel as well as reviewing pre- opening budgets, operation budgets, monthly interest and losses report, inventories, asset codes and financial issues relating to the project.- Coordinate with the Information Technology Department to review, inspect and implement hardware systems, management software, support software.. by the request of the management unit who will implement for the project in preopening time and check new investment requirements or upgrade information technology equipment during the project’s operation. Collaborate with the Information Technology Department to recruit Information Technology staff to the management unit (if necessary).
TAKE CARE OF DIPLOMATIC GUESTS
- Coordinate with member Companies and functional Departments to welcome diplomatic guests by the approved procedure
LEGAL
- Consult and review service contracts and legality and policy issues of the hotel; besides, to assist working directly with the insurance consultant in case any problems occur.
- Coordinate with the Project Development Department to assist working with local authorities and function authorities to resolve and remove administrative and legal paperwork and documents (if have), and coordinate with the Department in the work permit application for the project.

Perfect communication skill
Bachelor’s degree in Hotel Administration/Hotel Management.
At least 5 years in hospitality industry (currently being manager/HOD is highly preferred)
Language: Fluency in English

trực thuộc Tập đoàn Sun Group với môi trường vô cùng năng động, chuyên nghiệp và phát triển không ngừng với nhiều cơ hội phát triển nghề nghiệp. Đến với SHE, người lao động sẽ được hưởng những quyền lợi như:

Thưởng thâm niên
Được ưu đãi đặc biệt khi sử dụng dịch vụ tại các Khu vui chơi, giải trí nghỉ dưỡng cho bản thân và gia đình theo chế độ dành cho CBNV;
Lương tháng 13 và thưởng cuối năm theo thành tích công việc;
Có chính sách “An cư lạc nghiệp”- cấp căn hộ thương mại (100% giá trị) đối với cán bộ nhân viên có thâm niên.
Được đào tạo nâng cao nghiệp vụ liên tục;
Tham gia bảo hiểm đầy đủ theo quy định pháp luật và quyền lợi bảo hiểm sức khỏe Suncare;
Vé máy bay miễn phí theo chính sách chung của công ty
Hưởng mức lương hấp dẫn kèm theo các phụ cấp ăn ca, hỗ trợ nhà ở (dành cho CBNV ngoài địa phương);
Nghỉ ngày sinh nhật hưởng nguyên lương.

Cập nhật gần nhất lúc: 2026-01-13 11:00:03