Student Affairs Officer (for Student Management)

Stay current with relevant laws, regulations of the Ministry of Education and Training according to the related work area.
Support entry data, manage student data, update status/personal information of students (enrolled, defer, terminated, IELTS certificate…) on SLCM system, SIS, HEMIS and other systems if needed. Handle student requests on SLCM system, email student affairs, asa.ticket.
Carry out and implement merit scholarship policy, regulations and processes. Provide report, statistics related to the merit scholarship. Consult the staff, students, parents on the issues related to the merit scholarship. Develop and improve the processes and regulations, policies related to the merit scholarships.
Plan and carry out enrolment procedure.
Respond to incoming calls/emails from students and parents to handle their requests, answer questions and inquiries, provide information and consultation related to the student services.
Other tasks as assigned by supervisors and Presidential Board.
Support events of ASA such as Entrance Exam, Opening & Graduation Ceremony, Orientation week.
Coordinate with program assistants, examination officers for management of student status. Receive and handle student requests, advice students, parent on study deferral, program transfer, ex- matriculation, drop out, study expulsion and issue relevant decisions. Understand examination regulations of VGU and partners to consult for students effectively.

Qualification: Bachelor&039;s in educational management or related fields
Knowledge: Deep knowledge in Student affairs, education, psychology, statistics
Skills:

Fluent in both oral and written English, fluently use English in discussions/meetings and prepare English report
Excellent in MS- Office softwares (Word, Excel, PPT,…)
Good communication, teamwork, problem solving
Strong customer service skills, creative, initiative, can- do attitude

Experience: Minimum 2 years of working in student affairs or in higher education
Behaviour required:

High responsible and professional
Open, willing to collaborate and learn new things

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Cập nhật gần nhất lúc: 2025-10-28 19:40:02