Technical Manager (Toys & Juveniles/ Furniture Testing)

Organize resource to maintain smooth operation of technical team. Review the existing operation/ testing processes and have proper recommendation to Operation Manager
Responsible for studying/ creating/ updating quality management system (test methods, SOP, guidelines, datasheet, templates, technical alignment, forms, quality database, etc.), upload them to SharePoints/ technical database related to TJP for the Lab’s using, and ensure the compliance of the Team
Compliance with QHSE procedure
Perform final technical review and validation for complex TJP test reports, specifically focusing on Age Grading, Hazard Analysis, and Risk Assessment documents.
Study new test methods/ regulations/ clients’ manual and have proper update/ training to all relevant teams
Serve as the main speaker/presenter for external technical seminars, webinars, and workshops organized by SGS to update clients on market trends and regulatory changes in the Toy industry.
Partner with the Sales team to visit key clients, providing technical consultancy during pre- sales and post- sales stages to capture business opportunities.
Provide technical advice, technical support to internal teams (CS/ sale/ operation) and external clients.
Other duties upon requested
Responsible for new development projects (new testing programs, new lab setup, etc.)
Participate in drafting of quality documentation, and ISO/IEC 17025 lab accreditation activities.
Ensure strict adherence to ISO/IEC 17025 and global TJP testing standards. Oversee the technical alignment and correlation between the local lab and the global network.
Coordinate with operation, CS and Sales Teams to settle clients complaints/ claims and have proper corective actions & preventive action plan
Prepare training plan and provide technical training and handle qualification, technical competency of operation and technical team

Ability to complete projects and assignments on a timely basis
At least five years of experience in Hardgoods Testing Lab (Toy, Juvenile Product is preferred)
Good in English and Ms Office
Good communication skills (Presentation, Public Speaking, Technical Advisory, Consultancy)
Hands- on, open- minded, proactive team player
University or above

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Phụ cấp thâm niên, Nghỉ phép năm

Cập nhật gần nhất lúc: 2026-03-30 20:00:04