Training Manager

Main Roles & Responsibilities:

Conduct training on food hygiene and safety in accordance with regulations.
Train, support, and develop the internal training team to optimize training resources.
Build training materials, curricula, and operation manuals that align with staff levels and store development needs.
Manage and control training costs effectively.
Develop and deliver training programs on operational skills for company employees and franchised store owners.
Prepare monthly training reports for the Training Manager and Board of Directors.
Propose improvements and solutions to enhance training programs based on business needs.
Perform other tasks as assigned.
Coordinate with cross- functional departments to develop, update, and verify SOPs and operating manuals before rollout to fast food, service, and supply chain teams.
Plan and conduct training sessions based on the company’s Standard Operating Procedures (SOPs).
Monitor, evaluate, and continuously improve training quality to ensure employees meet operational standards; plan periodic training to enhance competency.

Job Requirements:

Proficient in MS Word, Excel, PowerPoint; English proficiency is an advantage.
Strong understanding of organizational development, training, and workforce planning.
Bachelor’s degree, preferably in Human Resources, Business, Education, or related fields.
Strong interpersonal skills and ability to work with diverse teams.
Minimum 3 years of experience in HR or training roles. At least 2 years of experience in retail or fast- food operations.
Ability to lead, coach, and develop personnel.
Experience in retail is a strong advantage.

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Cập nhật gần nhất lúc: 2026-03-21 01:00:04